The best clear example I've seen of LLMs making money is a company that now generates custom email text instead of using standard email templates. They increased engagement by some meaningful metric like +15% which translates into hundreds of millions of dollars in revenue.

We've seen some tangible benefits from integrating LLMs into our workflow, particularly in automating customer support and content generation. By leveraging language models, we’ve been able to free up our team’s time and focus on more strategic tasks, which has led to improved efficiency.

We ran into this ourselves when we needed to manage a growing volume of inquiries without scaling our support staff. By using LLMs to generate responses and categorize requests, we not only enhanced our response times but also maintained a level of quality that our users appreciated.

We ended up building Wyshbone to handle sales lead generation and outreach timing, integrating seamlessly with our CRM. This has helped us identify potential leads more effectively and optimize our follow-up strategies.

LLMs finally gave someone I know the confidence to up her business rates. Professional services, nothing to do with software dev (yes LLMs are not just for devs). It suggested she revamp her entire pricing structure. She thought her clients would walk, but she did it and nobody flinched. Big revenue boost.

She also uses it daily for all kinds of things. For example recording/transcribing/summarizing meetings, creating plans, writing emails, reviewing employee performance, and a bunch of other stuff. If it went away she would be devastated.