It's 2025, and I'm wondering if people have a different impression from some vendors. I used to love Supermicro, but:

* I cannot even get a response via email or calls re: sales

* Their website tells you to never upload the bios or bmc unless you "have a problem", and tries to claim no liability. Hello?! I need microcode updates, and other bios updates (yes I know about OS microcode updates, not my point), as well as IPMI updates

* They have no list of EOL support timeranges for any of their products. I need to know how long IPMI and other products are supported for security issues.

* They still seem to have ridiculous LAN sharing of IPMI, which means that even if you set their IPMI to use the dedicated NIC, and setup an isolated network, a loss of defaults means your IPMI is now no longer on that network but sharing the NIC on your main network. And in the past, I've seen this happen regardless of settings (buggy).

Dumbest setup ever, exceptionally unsecure, and they're still doing it?!

* If their sales channel doesn't respond, then their support channel will be 10x more lagged. Every sane company ensures you have enough resources to sell new product.

Are other vendors this bad too?

Has anyone noticed regular security updates for Dell or HP or other competitors?

Thanks

EDIT:

For clarity, I'm looking for hardware servers, 1Us. Not interested in cloud solutions for this usage case.