> Hit by workers’ rights lawsuits in Kenya, the tech giant has moved its outsourcing to a top-secret new site – where life is grimmer still
gs17•1m ago
I'm surprised Meta hasn't decided to remove human moderators from the equation entirely. For Marketplace, they at least used to be happy with automated moderation that only removed false positives, and now they don't seem to care about much. I report scammers on Facebook, we have reviewed your report and found it wasn't a violation. Hate speech, we have reviewed your report and found it wasn't a violation. Account that was hacked and is now posting porn, we have reviewed your report and found it wasn't a violation.
Are they keeping these people involved simply out of cruelty? The gruesome examples they give seem like they could be automatically removed.
Improvement•3h ago