Congrats!
Good product, but I'm concerned about relying on something developed essentially by a single person due to the bus factor... If it's open-source, that's fine — we can fork it if needed. But if it's a SaaS product, what happens if something happens to the developer? Will all my data be lost? Then again, one of the tools we used before was discontinued despite being developed by a fairly large team...
Some sort of data and data structure export/external backup would be a good feature though if it doesn’t already exist
"...we shall pay any price, bear any burden, meet any hardship, support any friend, oppose any foe, in order to assure the survival and the success of liberty."
My duty is to warn ordinary citizens, this is it, you were warned.
answer to your question follows:
because product is Russian, programmers are Russian, so your data will be under influence of Russian government directly or indirectly - his family is in Russia.
so HN bots want to be edgy but failed to comprehend that Russian regime IS directly involved in making life for US citizens difficult, even tho Russian regime had 20 years worth of chances to not do that, not be bad actor, but they did not want that. they want to be bad actor and they act as bad actor. im not saying anything about Colonial Pipeline attack of course that would be silly.
Russian people are not outsiders, they are complicit in Russians regime activities. but it is so hard to explain this to people because even XTwitter is allowing Russian propaganda / soft power activities of Russia unimpeded.
Also a lot of Israeli people have family, ancestors in Russia so they project their feelings for them, towards Russia uncritically.
Russia is not democracy, Russia is not USA. Russia IS Russian people. Russia IS acting as a bad actor so call it as it act as.
> I started reading forums, comments, and online discussions. It turned out the built-in Wiki in Microsoft Teams annoyed users really a lot.
> Many of our clients came to us after trying the Microsoft built-in Wiki. It was clunky, inconvenient, and didn’t do the job well. We focused on simplicity: the essential features only, nothing extra — and everything should function inside Microsoft Teams.
So I know it wasn't a coincidence, and rarely are such software built without understanding the needs first.
I just wanted to point out that in this case, the business relies on Microsoft not doing a proper job. Otherwise they would be at a serious risk of being Sherlocked by the provider.
I’ve been down that rabbit-hole and Je-sus what a horrific experience. Never again.
The way he did product research to find out what customers really needed, after testing the waters with a translator, was really good.
Definition of make something people want. Classic way business has always been created, by keen observation of the market. Well done!
However, this is one of my frustrations about Teams - it absolutely sucks, and what few integrations it has from Microsoft absolutely sucks. You are already paying too much to MS for it to not be working properly.
God knows how much my company is giving to Microsoft for us to have crappy and expensive (read: time wasting) experiences with Teams, Windows 11 onboarding, Azure DevOps (better than what wr had, at least), Visual Studio 2022, etc.
Now in reality, I think the true cost is hidden by the frustration it causes (some?) users, but it's very hard to quantify that in a dollar amount. Which is why companies stick with Teams.
> Every time I check out competitors' sites — those who also build knowledge base or customer support platforms — I notice something odd. Almost all of them use third-party tools like Intercom or Zendesk to support their own customers. That surprises me. If your product is so great — why don’t you use it yourself? For me, that’s a golden rule: your product should be so good you want to use it yourself. If not, that means something’s wrong.
Is this not just because Intercom and Zendesk have their own ticketing systems tightly integrated to the docs? Integrating the two allows e.g. customer query auto-reply based on RAG with the documentation, or auto-replying with the 3 support articles most likely to solve the problem. I assume Perfect Wiki has no equivalent ticket integration?
It would have been 20 people if investors were brought in. Missed opportunity!
Edit: forgot to mention that it would have had the same revenue and been a failure :)
gadders•2h ago
I miss the days when HN was more stories like this of people using their expertise to make money - whether it was code, book launches, writing courses etc. Is that harder to do these days, or has the HN news appetite shifted?
freetonik•2h ago
gadders•2h ago
dmos62•25m ago
sochix•1h ago
gadders•1h ago
YetAnotherNick•1h ago
sochix•1h ago
sirfz•1h ago
bboygravity•1h ago
Or. If you like the idea of having no boss, no standup meetings, no Jira, no commutes, no open office plan, etc.
0_____0•1h ago
naughtyfinch•1h ago
sochix•1h ago
jll29•1h ago
RandomWorker•1h ago
whiplash451•1h ago
sochix•59m ago
pac0•1h ago
dustincoates•1h ago
> All of this — without investors, [without] a 20-person team, or [without] a “Series A” round.
Later on, the author says:
> Currently, the team behind Perfect Wiki is just two people.
jen729w•1h ago
I earn perhaps 20% what I used to. We just quit our lease and sold all our stuff so we can live in a cheap country for a while. I’ve never been poorer. I’m 48.
It’s the best decision I ever made. I pity you fools at your FAANG jobs. Because I know how unhappy you are.
motorest•13m ago
I think you might be projecting to try not to feel bad for your life choices. A telltale sign is the way you try to claim every single engineer employed by half a dozen companies is unhappy. This is obviously unrealistic. I personally know quite a few of them and they are having the time of their life. Keep in mind that you hear far more reports from those who quit/were fired than from those who are happily chugging along in their role.
darkwater•1h ago
gadders•1h ago
And $250k is the current point on the graph - it could be $1m this time next year.
sochix•59m ago
cpach•1h ago
apercu•52m ago
maaaaattttt•39m ago
He chances on a Mastiff as powerful as handsome Fat, sleek, who had strayed by chance.
To attack him, quarter him Lord Wolf would gladly do;
But he would have to join battle,
And the Mastiff was of such stature As to defend himself with ease.
So the Wolf approaches him humbly, Enters into conversation, compliments him On his girth, which he admires.
"You fine sir could be as fat as me" Replied the Dog.
"Leave the woods, you would do well: Your like are miserable there,
Dunces, hairshirts and poor devils, Their estate is to die of hunger.
Every bite of food is hard won By dint of fang and claw. For what?
Follow me: you would have a fate much better." The Wolf replied, "What must I do?"
"Almost nothing," replied the Dog, "Chase beggars And people carrying sticks;
To flatter those at home, to please one's Master: In exchange your salary would be
A great many scraps of all kinds: Bones of chickens, bones of pigeons,
Without mentioning many caresses." The Wolf already imagines a happiness
Which makes him teary from fondness. Walking along, he saw the bald neck of the Dog.
"What is it there?" he said. - Nothing. - What? Nothing? - Nothing much.
But still? - The collar by which I am tethered Is perhaps the cause of what you see.
"Tethered?" said the Wolf: So you do not run Wherever you want? - Not always; but what matters it?
It matters so much that all your meals I would not want in any wise or manner,
And would not desire even a treasure at such price." This said, master Wolf runs off, and he runneth still.
— Jean de La Fontain, 1668 ( translated by Tad Boniecki)
cornholio•1h ago
AI looks to many as a wall buster, at least for the time being, so even if breakout success is unlikely you can't blame people for at least trying to escape the underground caverns where the "widely successful" ceiling is capped at perhaps reaching a FAANG manager level of compensation.
pjc50•13m ago
Hmm. I see a lot of people trying to build products on top of models trained by other people, which seems very vulnerable.
apercu•53m ago
But seeing just how incompetent, corrupt and lawless this administration is, it no longer bothers me. We have to educate and inform.
Also, Republicans kill jobs.
monkeywork•13m ago
Somehow, I doubt this statement is true, given the rest of your post, which was in no way adding to the conversation, is exactly the sort of propaganda you claim to try and get away from.
>We have to educate and inform.
Which you did not do in any stretch of the words - all you did was add noise.
kryogen1c•12m ago
I'll speak as someone who is part of the problem. As groucho Marx says, I wouldn't want to be a part of any club that will have me as a member!
HN is a victim of its own popularity. Things just get diluted and more mainstreamy by people like me, who are perhaps hackers in spirit but don't have much to show for it.
I work in IT at an international company everyone knows the name of. I've got a garden and there are meals in my fridge made of meat from pigs I raised. I've got furniture in my house my wife and I made years ago in a different state.
I'll submit random articles, but never a show HN. How could I? Woodgearsca built a woodworking shop out of his woodworking shop. No one cares about the tables I built. I try to speak only when I know I can contribute, but im very unsure i raise the quality here.