That's his version and he's sticking with it
That's why for anything more expensive they will get a signature, and ebay requires signatures on high priced items, because the 5% risk at that price point is no longer acceptable.
The delivery workers just don't get paid enough money to bother doing it correctly.
Amazon has been my last resort for items going back a few years now. I am fine paying a bit more, waiting a few more days, or having to go out of my way to pick something up.
Life was fine before Amazon. In many ways it was better. We need to remind them of this.
Parents letting their kids access an amazon account with CC details saved definitely fits that description.
That amazon assume that it is the adult authorising the transaction is a decision made by amazon to facilitate purchase. i.e. it is Amazons problem, not the parents.
I'd guess the number of contested transactions are sufficiently low that amazon generally doesn't care to enforce additional authentication to reduce the likelihood of unauthorised purchases.
Amazon do this because it makes it frictionless for the legitimate consumer - but at risk of letting through unauthorised transactions.
There is no way to just click 'buy' and have it delivered. Only AliExpress does that for me. Perhaps this is possible in the EU with Amazon Prime? All Dutch online shops use Ideal, so accidentally ordering something there is just not possible unless you give your kid access to your smartphone and PIN.
This applies even when I'm a repeat customer.
This comes with extra liability but this is part of their risk and costs.
Asking for a CC, password, fingerprint/passkey, authenticator, email confirmation?
If you’re claiming that no security is possible, might as well allow anyone to login on any account.
Alternatives DO exist.
The solution (that many people do not want to hear) is very simple: supervise your kid, be a parent.
Edit: I love getting down-voted for saying "be a parent". Laughable. We are on HN and you do not know how to prevent this from occurring? Read the other comments, there are lots of suggestions. You have absolutely no excuse.
Or let your kids use a different user account on the computer.
- get a police a record that your identity was stolen, rat out your children for identity theft, and maybe risk they get criminal record.
- claim you had control over your device, and they ordered that under your supervision, but argue some dark paterns from amazon.
In the EU, an EULA does not override statutory rights - especially in cases involving minors, lack of legal capacity or unauthorised transactions.
> rat out your children for identity theft, and maybe risk they get criminal record.
A child cannot commit identity theft because they lack the criminal capacity.
Are your purchases in the thousands getting through?
https://docs.stripe.com/payments/3d-secure/strong-customer-a...
For a few hundred I was not checked (that one I am sure)
Same in the US. However I can think of a couple of things that might counter that in some countries.
1. In many countries there is an exception to the rule that minors cannot consent to a contract when the contract is for necessities, such as food, clothing, or shelter.
Lollipops are food so someone could at least try to argue they are necessities.
2. One might argue that the contract is between Amazon and the account holder, not Amazon and the person who placed the order.
That's how things work in many other situations where a child can run up a large bill on a parent's account.
For example if your child was playing with your thermostat in the middle of winter and changed the settings so that it was using your emergency backup resistance heating instead of your much more efficient heat pump and this resulted in a huge electric bill I doubt you'd have much success arguing that because the electric company does not have a valid contract with the kid you don't have to pay.
I've had food items in broken glass jars left on my doorstep, and Amazon refuse to do anything about it. They also follow that pattern of making it hard to reach an actual customer service person, instead trying to send you in an endless loop of FAQ pages.
Needless to say, I no longer use Amazon for food items.
If you order a household's worth of food constantly, some items are bound to be damaged.
Usually, it's energy drinks that get partially crushed during transit. Not a big deal, and I'd still rather order online and return every now and then, than have to drive to the store.
Now what I should've said is, "I'll take the sticky gooey remainder" because I 100% guarantee you that after I refused delivery and abandoned the package, they opened up the intact bottles and had a party with the remainder of the cargo! How often do they get to enjoy a pirate's booty like that?
You're trading convenience for the likelihood of these things happening. That's a CHOICE.
There is a massive advertising complex constantly nudging the parents in that direction.
Gosh, how insensitive of you.
Oh, thats such a valid excuse. Maybe these people shouldn't have any children then?
I know someone who legitimately has to stash their wallet under their pillow at night.
It's very easy to judge from a distance, but kids are smart and people usually aren't prepared to or in the habit of being that defensive inside their own home.
Play stupid games, win stupid prizes.
As others said, in the EU this would be against the law, we need laws like this in the US.
Above from a comment by supermatt
This is much different than not having your name on the Credit/Debit Card. The EU law deals with contracts per responses in the responses.
I could have been clearer, but the speed at which posts are getting flagged here, I have been rushing all my responses :)
cliffly•9mo ago