That's his version and he's sticking with it
That's why for anything more expensive they will get a signature, and ebay requires signatures on high priced items, because the 5% risk at that price point is no longer acceptable.
The delivery workers just don't get paid enough money to bother doing it correctly.
Amazon has been my last resort for items going back a few years now. I am fine paying a bit more, waiting a few more days, or having to go out of my way to pick something up.
Life was fine before Amazon. In many ways it was better. We need to remind them of this.
Parents letting their kids access an amazon account with CC details saved definitely fits that description.
That amazon assume that it is the adult authorising the transaction is a decision made by amazon to facilitate purchase. i.e. it is Amazons problem, not the parents.
I'd guess the number of contested transactions are sufficiently low that amazon generally doesn't care to enforce additional authentication to reduce the likelihood of unauthorised purchases.
Amazon do this because it makes it frictionless for the legitimate consumer - but at risk of letting through unauthorised transactions.
There is no way to just click 'buy' and have it delivered. Only AliExpress does that for me. Perhaps this is possible in the EU with Amazon Prime? All Dutch online shops use Ideal, so accidentally ordering something there is just not possible unless you give your kid access to your smartphone and PIN.
This applies even when I'm a repeat customer.
Asking for a CC, password, fingerprint/passkey, authenticator, email confirmation?
If you’re claiming that no security is possible, might as well allow anyone to login on any account.
Alternatives DO exist.
The solution (that many people do not want to hear) is very simple: supervise your kid, be a parent.
Edit: I love getting down-voted for saying "be a parent". Laughable. We are on HN and you do not know how to prevent this from occurring? Read the other comments, there are lots of suggestions. You have absolutely no excuse.
Or let your kids use a different user account on the computer.
- get a police a record that your identity was stolen, rat out your children for identity theft, and maybe risk they get criminal record.
- claim you had control over your device, and they ordered that under your supervision, but argue some dark paterns from amazon.
In the EU, an EULA does not override statutory rights - especially in cases involving minors, lack of legal capacity or unauthorised transactions.
> rat out your children for identity theft, and maybe risk they get criminal record.
A child cannot commit identity theft because they lack the criminal capacity.
I've had food items in broken glass jars left on my doorstep, and Amazon refuse to do anything about it. They also follow that pattern of making it hard to reach an actual customer service person, instead trying to send you in an endless loop of FAQ pages.
Needless to say, I no longer use Amazon for food items.
If you order a household's worth of food constantly, some items are bound to be damaged.
Usually, it's energy drinks that get partially crushed during transit. Not a big deal, and I'd still rather order online and return every now and then, than have to drive to the store.
Now what I should've said is, "I'll take the sticky gooey remainder" because I 100% guarantee you that after I refused delivery and abandoned the package, they opened up the intact bottles and had a party with the remainder of the cargo! How often do they get to enjoy a pirate's booty like that?
You're trading convenience for the likelihood of these things happening. That's a CHOICE.
There is a massive advertising complex constantly nudging the parents in that direction.
Gosh, how insensitive of you.
Oh, thats such a valid excuse. Maybe these people shouldn't have any children then?
Play stupid games, win stupid prizes.
As others said, in the EU this would be against the law, we need laws like this in the US.
cliffly•9h ago