Instead you have to:
- file a claim within 2 billing cycles
- attach logs proving the incident happened
- parse all the legalese in the SLA document to calculate the credits owed
Anyone else have experience with this? How do you handle at your org?
Instead you have to:
- file a claim within 2 billing cycles
- attach logs proving the incident happened
- parse all the legalese in the SLA document to calculate the credits owed
Anyone else have experience with this? How do you handle at your org?