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Meta Battles an 'Epidemic of Scams' as Criminals Flood Instagram and Facebook

https://www.wsj.com/tech/meta-fraud-facebook-instagram-813363c8
60•erehweb•4h ago

Comments

sanswork•3h ago
I feel like they aren't even trying. The number of times I've reported obvious stolen accounts running scams or spamming only to recieve the "we investigated and found no rules broken" has made me stop trying. Every concert listing is full of scam bots posting the exact same wording to scam people.

Given the ability to shadowban from public posting and a few hours I'm pretty sure I could write a single function to block 95% of the scams. It would be one thing if they were dealing with complex scammers but the fact is they haven't even tried to stop the very low hanging fruit that you could solve with a few regexes.

laweijfmvo•3h ago
haven’t they claimed that their “AI” catches 99% of spam before it gets seen or something? seems like there’s even lower hanging fruit or they’re just lying.
650REDHAIR•3h ago
I was perma-banned on Reddit for “abusing” the report feature.

Reporting illegal firearms sales.

The post and report in question were ~6mo old at the time of review and I believe had already been deleted by either the OP or a sub mod.

I got a similar warning (but no ban) reporting similar sales on FB.

They don’t care to fix it

bluecalm•3h ago
I tried to report a FB page of obvious car (campervan) thieves: no address, name, telephone numbers only visible on the photo (so it's more difficult to scrap/automatically detect). A lot of made up testimonials with hidden comments. The company was supposedly registered in my country but there is no way to check if it exists (we have national public registry of all companies) as no relevant data is provided. I came across the website when someone from another country not speaking my language asked me about the page and if it's legit.

FB doesn't care. There is no way to tell them what the report is about (only that it somehow violates "community standards") and they don't care to check if the company even exists.

The only thing they are battling is negative PR as they don't care to take even baby steps to prevent literal thieves advertising on their service.

SoftTalker•3h ago
I don't think users really care either, as they keep using the platform. We're long past the point where I thought people would get out of the obvious cesspool they were swimming in, but it hasn't happened.
sanswork•3h ago
Lock in is a real thing. I dropped the friend feed because of app spam, I stopped using marketplace because of scams, but I'm still on Facebook because 99% of the organisations and groups I need or want to be a member of use it and trying to move communities off platform just results in split communities unfortunately.
netsharc•12m ago
After reporting 1 or 2 scams, I wondered "Why am I doing Zuck's work for him? I should just let the scammers be, so everyone can see what festers on his rotten creation."

Heh, not that he gives a shit, the stinking pile bought him a $900K watch, amongst other things.

blacksmith_tb•3h ago
https://archive.is/Pa8CD
plantain•3h ago
User-generated 'free' content - ok, I kind of get it. The volume is insane, the product is not viable with everything reviewed.

Paid advertising though? How is it I get Facebook adverts for drugs, with pictures of the drugs, or fake money, from BLUE TICK advertisers? Obviously zero review, LLM or human.

How is it that with paid advertising they can't have one human or even a savvy LLM in the loop spend one single CENT's worth of time reviewing the adverts?

lwo32k•3h ago
Cuz the primary goal is hitting revenue targets and showing "growth" in those metrics every quarter. All else is secondary. You can see what their priorities are when they talk to Wall St every quarter - https://investor.atmeta.com/investor-news/press-release-deta...
dandanua•56m ago
Every USA company is the same. If you don't grow by 15% in a year you are a failed company. No wonder the USA is turning into fascism, you can't keep those numbers without exploiting and eating everything you can.

Black holes on Earth are created not in large hadron colliders, they are in human minds.

quitit•2h ago
and to take it a step further:

1. reporting such advertising doesn't do anything,

2. nor the reporting of accounts that are directly soliciting such in messages,

3. nor policing of instagram accounts whose entire profile is just photos of drugs with instructions on how to buy them

It's farcical. It's also standard for these accounts to have tens of duplicate accounts which only differ by an incremental number after their handle.

pjc50•2h ago
This will not improve until the platform shares proper liability. The US isn't going to do that, but the EU might be able to.

There's a reasonable argument that user generated content platforms can't survive being held liable for the crimes of their user. However, the advertising is a much smaller volume of content and they're making money directly from it.

econ•1h ago
It isn't very hard to give a registered business a monopoly on their company name.
matsemann•2h ago
I've reported so many scam ads that someone has made to look like a link to a real news site. Like, in some field they fill in "wsj.com", and that's then prominently displayed on the ad the same place as you normally use to verify where a link takes you, but clicking it takes you somewhere else entirely. Every report have been denied, saying it didn't violate their standards.

They're just happy they get money, don't care if it screws their users. The users aren't their customers...

55555•1h ago
I get IG story ads for cocaine, with pictures of cocaine. They go to telegram accounts run by Russians and I know people who have bought from them and they actually deliver cocaine. I also get ads for illegal poker rooms.
actionfromafar•54m ago
Is this what it means then they say, US - Russia relations "normalizing"?
janalsncm•3h ago
I think “battle” is a little generous given the actions Meta is actually taking. Battle implies constant action. Not allowing 32 strikes on fraudulent accounts before taking them down.
hn_throwaway_99•2h ago
> The report estimated organized scamming operations—often called “pig butchering” groups—comprise hundreds of thousands of people, many trafficked after falling for fraudulent social-media employment ads. Kept in prisonlike compounds, the workers are forced to work under threat of “extreme forms of torture and abuse.”

> West said the growth of this nightmarish industry stems directly from the inaction of Meta and, to a lesser extent, its social-media peers.

> “If there’s anybody who could make a huge dent here, it’s Meta,” she said. “But there’s no hammer over their head.”

This is just f'ing evil in my opinion. Meta could do something that would make a real dent in this problem, but they don't because money.

Meta is basically like a giant leaded gas or CFC factory - they just rake in money while they spew this toxic crap that society has to deal with. If Meta disappeared tomorrow I think the world would be a much better place, and despite some issues I may have with other companies, I really can't say that about any of the other Big Techs.

Henchman21•2h ago
Don't forget how much electricity they consume!
RajT88•2h ago
I am not shocked. I recently had a completely legitimate experience with Facebook, no fraud or anything.

My wife opened a restaurant a few months back. We're paying for Facebook ads. The early months of operating a food business is burning massive cash, so we had a ~10 dollar payment get rejected on FB ads.

Something about this rejected payment enabled all prior ad campaigns we had disabled. We are still trying to figure it out - noticed it just today. We're in for ~85 dollars in ad campaigns for just 2 days.

Every stupid bug or dark pattern which makes a big tech company money does not get fixed. It will take getting hauled in front of congress to fix it.

kyleee•1h ago
You are very lucky they didn’t attempt to take you for thousands, or tens of thousands
edarchis•1h ago
They're not battling, they're profiting from it.

We all reported an obvious scam and been told "sorry, this doesn't break our standards of community, we know you're not happy but don't give a damn".

jaoane•59m ago
Practically all ads I get on Facebook are crypto scams that use AI-generated videos of politicians from my country to convince you. For ads where the page information section is available, all of them are published from the third world. I have no idea why someone from “Bangladesh” is allowed to create an ad that targets Germany and Germany only.
stevenicr•42m ago
I overheard someone's tiktok person berating their followers for giving money to people on the internet. Apparently these same scammers are creating fake profiles of other people on tiktok as well and then friending and convincing people they should send money for this reason or that.. And similar to the article mentioning the half price ad guy getting irate customers, people were coming to this tiktok person' profile and asking for money back and then being shocked it was not the same person.

If this continues, people may actually stop sending money to people on the internet completely and not trust anything digital.

jajko•29m ago
"send money to people" - WTF is even that? It doesn't sound like shopping for products or services, rather just emotional donations.

Maybe I am too old at this point but I have yet to meet a single 'influencer' (lol, what an idiotic term to be polite but maybe its insulting on purpose to all involved) worth a dime or my time. Quality of life and happiness lie elsewhere, ie actually doing and experiencing things rather than watching others do it.

phtrivier•41m ago
Is Meta still has puritain as in the past ? Do they still strike down any content that shows a hint of female skin ?

Is so, it's even more baffling that they can't strike down content with drugs.

But as the other comment say, it's hard to assume good faith from Meta - given that the scammers are paying them to display the ads.

At some point, a prosecutor will start to consider them part of a drug dealing scheme. Zuck escorted by DEA agents would make for one hell of a photo op.

gagabity•41m ago
This is also maybe why a lot of people cant open a FB account without getting immediately banned and demanding you either send id or take a selfie video to prove you are human.
ggm•26m ago
Meta is or was being sued by very high net worth individuals from Australia for not blocking faked voice AI lite ads using them to sell fintech.

This wasn't some minor court case either: the person(s) have fuck you money to go the distance in the US legal system.

https://www.theguardian.com/technology/article/2024/jun/19/m...

liendolucas•7m ago
After reading "Careless People" when a statement comes out from Meta asserting "efforts" regarding any problem I can only think of one and only one thing: it's a lie and they don't give a s*it about it.

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