I didn’t think too much about it at first – few users, few questions. But now it’s turning into a time-sink.
Some days it feels like I spend more time replying than building. What tools are you using? Which is the best one out there?
I didn’t think too much about it at first – few users, few questions. But now it’s turning into a time-sink.
Some days it feels like I spend more time replying than building. What tools are you using? Which is the best one out there?
We have not automated fully but do take points of confusion and either change the UI or add help center documents.
Bugs or manual things we need to do, we always fix or attempt to automate the manual action we need to take.
addaon•8mo ago