I imagine I flagged some kind of fraud prevention algorithm, and CS so far is unhelpful. They've said they escalated it, but I've heard nothing and online chatter (reddit and the Apple forums) indicates that this can be a permanent lock. I have a not insignificant amount of money in that account, as I didn't realize it has a daily limit so have used it on several occasions to purchase phones by putting gift cards into it.
With how many people here use Apple machines daily I figured that someone may have dealt with this, and that this can serve as a PSA for those who haven't.
So if anyone has dealt with this or has advice I'd appreciate some guidance. So far I'm hoping I can work through this system without too much more headache.
pvg•2h ago
CobaltFire•2h ago
My Apple balance is locked and unusable though. I'd like that to be freed up, and I'd still like to buy the Studio!
pvg•2h ago
CobaltFire•2h ago
Really hoping that it gets sorted out. I had no idea gift cards were such an issue; I rarely use them.