I’m a long-time Apple user and fan, but I ran into something absolutely ridiculous today while trying to buy a gift card for a friend on Apple’s website (https://www.apple.com/shop/buy-giftcard/giftcard/). I couldn’t complete the purchase because my name (and email) contains the letters "Dek"!
Whether I enter my email or my actual name, the system blocks the transaction. Apparently, "Dek" is somehow flagged as forbidden or offensive. Here’s the kicker: I tested it with the literal name "Dick," and it went through without any issues. So, Apple’s system is fine with "Dick" but rejects my name over "Dek"?
I’m beyond frustrated and honestly a bit insulted. I just want to buy a gift card without having to legally change my name! I called Apple support about this, and they told me they can’t do anything to help. Is this some kind of overzealous filter gone wrong?
Thanks for any insights or help.