> Santander fully reimbursed 69% of reported fraud losses last year. After the rule change in October, the figure will be nearer 100%.

Although compassionate, reimbursing scam victims seems kind of foolish. I wonder how often they lose it all back to another scam or even to the same one. These people don't just need their money back. They need additional care and counseling, and a conservator to manage their finances.