I got a security code by email, and successfully spoke to a nice man from Florida on the phone.
I noticed that my address has changed, because my parents sold their house in France and moved to New Zealand. So I updated my address as well.
On 2025-05-31, I received another email from suspension@ebay.com saying "MC092 FPA NOTICE: eBay Registration Suspension - User Agreement - Abusing eBay - peterburk"
The first thing I did when I turned 18 years old was to open accounts on eBay and PayPal using my old iBook G3 (before even going downstairs to open birthday presents).
And now all my 88 positive reviews are for nought, because eBay blocked me.
If anybody reads this, please let me know an email address in eBay so I can contact a real human to verify that my account is real.
This is not AI, this is not a drill, this is the real world and life is just a little complicated.
youniverse•1d ago
Two anecdotes just from the last year: I made an account a few months ago from my home ip, listed a used piece of clothing for sale for $80.
After a day my account got suspended, then they called me to verify my identity and while speaking with me the guy said sorry your account is suspicious we are closing your account and you can't make another one! And then when I asked for a reason of course he didn't go into more detail than that.
2nd: I helped a friend manage their listings on their account of 20 years. They had an issue with a buyer returning an item but the box was opened so all the items value was basically gone at that point. My friend mistakenly refunded the buyer in good faith while the item was in transit and he said in messages that they weren't opened. This was about $2000 in value lost. Ebay support spoke with us multiple times and obviously they are just told to be understanding and reassuring that everything would be taken care of by the internal team they are escalating to and then they never get back to you. I called them 7 times and the same thing, they make a ticket or whatever and nothing ever happens.
Never had a more pathetic experience with a company. Hope you somehow get your issue resolved.