This tracks with my experience of Goodreads; the reviews are rarely reflective of whether or not I enjoy a book.

> Long-time romance author Milly Johnson said: “I had a one-star rating for a book that hadn’t even been seen by my copy editor. When I raised it with Goodreads they wouldn’t interfere as they said the reviewer had a perfect right to predict if they’d enjoy it or not.

Wow, I thought Google's innovation of zero-customer-service was bad. I hadn't considered that Amazon might go one step worse. Maybe I'll go leave one-star reviews of Kindles I haven't used and see if they're consistent about respecting this predictive review doctrine.