Author here. This post is about how quality metrics can mislead us, if all we’re worried about is sharing green dashboards.
I’ve seen teams celebrate green dashboards while their product quietly decays. Metrics can be useful, but only if you also know what they’re not telling you.
Curious how others have tried to make quality visible without turning it into performance theater?
sabdelrahman•6mo ago
Still thinking about this... I'm really curious to hear from folks who have worked in places where it - hasn't - been true that the higher up your dashboards will be seen, the more achievable the targets and sanitized/safe the information will be?
sabdelrahman•6mo ago
I’ve seen teams celebrate green dashboards while their product quietly decays. Metrics can be useful, but only if you also know what they’re not telling you.
Curious how others have tried to make quality visible without turning it into performance theater?
sabdelrahman•6mo ago