Here is a quick example:
Before
Hi Greg, I am still waiting on that payment you promised last week for the building works carried out at my address, could you please let me know when you can get this sorted out?
After
Hi Greg. It has come to my attention that the payment for the construction services rendered at my premises, which you assured would be settled last week, remains outstanding. Could you kindly provide an update on when this matter will be resolved?
Would be awesome if you could give it a spin for me, and let me know what you think? thanks for you time