Enshittification is taught in business school. It's not just tech businesses or businesses with network effects. It's EVERY business. One might even say enshittification is a core tenet of capitalism.
Balanced scorecards and strategic initiatives to cut cost (and hence, increase profit) every year by ~1%, sacrificing long term cash flows for short term "growth."
johnnienaked•4h ago
Enshittification is taught in business school. It's not just tech businesses or businesses with network effects. It's EVERY business. One might even say enshittification is a core tenet of capitalism.
Balanced scorecards and strategic initiatives to cut cost (and hence, increase profit) every year by ~1%, sacrificing long term cash flows for short term "growth."
Customers don't notice until they do.