I've also noticed that half the Internet is blocked from my IP. Not sure why. Work uses BT to distribute customized Debian images, though as far as I can tell none of these images have copyrighted material in them. Maybe my ISP is telling CloudFlare I'm a bad person me 'cause it sees BT and doesn't care that it can't find evidence of copyright infringement?
So about half the time, the CloudFlare dashboard is blocked with a message saying I should email the site I'm trying to reach and get them to unblock me. But it's CloudFlare I'm trying to reach and their support people don't respond (even if I try to email them.)
I mean... I guess it's time to move to Akamai. But CloudFlare's still poisoned my IP.
Also... seems like if a CDN is going to block access to a site's data and say "email the site to get access restored" they would have an email address you can use to do that. If I have to go to the web site to find out what the email address I have to send a message to and that site is blocked...
Am I supposed to pay CloudFlare for the privilege of not being blocked by people who use their service? Has it become a protection racket?
Anyway... if anyone knows how to get ahold of CloudFlare support, maybe by phone(?), that would be appreciated.
jgrahamc•11h ago
OhMeadhbh•11h ago
OhMeadhbh•11h ago
I don't know if it's cause some support person saw John's request or if it was just a random thing that fixed itself. But if say... one third of the top 1000 web sites are behind CloudFlare and CloudFlare only has five-nines, that probably means tens of thousands of people are getting false positives every day.
I understand wanting to defend against bad guys, but if there's no way to contact CloudFlare support because CloudFlare blocked you from contacting their support... Though... yeah... I was able to get in to the support portal on my mobile phone. There's got to be a better way.
I'll likely be at IETF 124 if any CF folk want to spitball ideas about making the experience less bad.