But WhatsApp wasn’t built for work. So we built “ChatOps for WhatsApp” — a layer that turns chats into tickets, tasks, and workflows, all from within WhatsApp. No logins, no portals, no app-switching.
It integrates with backend tools (CRM, ERP, HRMS), handles SLAs, and helps ops leaders finally track what’s going on — without changing how their teams work.
Built for India. Might be useful in other WhatsApp-heavy markets too.
Would love your thoughts:
Do you see similar patterns in other countries?
What are the risks in building on top of WhatsApp infra?