Looking in to the EU AI Act as a few customers have mentioned it and the burden is collosal. We're a team of 10 and don't have capacity to shift to bureaucracy. Genuinely considering avoiding european sales if this becomes a hard requirement.
Anyone have experience navigating the new compliance reqs / know good platforms for compliance automation?
binarymax•6mo ago
BenJacob1•6mo ago
I’m all for protecting students. But in practice this shifts months of team time and serious cash into paperwork before schools even pilot the tool. Big incumbents can eat that but small teams either raise prices, slow down, or skip the EU. That’s the innovation tax I’m worried about especially when schools need better tools now.
binarymax•6mo ago
quantified•6mo ago
You're too small for the less-regulated US. Add people to deal with things.
BenJacob1•6mo ago
We're perfectly qualified to build the core tech. We're just not paperwork experts. Are you suggesting if we can't do paperwork, we shouldn't build innovative products that improve educational outcomes?
quantified•6mo ago
Perhaps you have other teams working on product management, customer success (odd term for education, but applicable), etc.? Are the grading rubrics tuned for each student, what they need, what's in their IEP or 509? What is your plan for handling the legal challenges when the system massively screws up?
This isn't a random B2B. This is a subtly very important influence on a great many actual humans.
magicalhippo•6mo ago
But how do you, and more importantly the school, know that the tool is better? If you skip the bias review, how can you, and more importantly the school, be sure your AI tool isn't grading every kid with a certain geographical slang less than others for example?
To me this isn't unlike the security stuff, like ISO27001. We make B2B software and had about 15 employees when our customers started pushing ISO27001 or similar hard.
We had no choice but to step up. We have hired multiple people just to deal with that aspect, as well as implementing large changes in our IT infra.
And frankly I think it was a very good thing and has made our org much better and robust.
lordkrandel•6mo ago