Doesn't make it less bad but it's not like AWS just deleted an account out of nowhere. The implications of a slow response might not have been clear to the owner and that is on AWS
July 10: AWS sends verification request. 5-day deadline (including weekend).
July 14: Form expired. I contact support. Simple question: “What do you need from me?”
July 16-20: Four days of silence. Then: “We’re escalating to the appropriate team.”
July 20: New form finally arrives.
July 21: I submit ID and utility bill (clear PDF). Response time: 10 hours.
July 22: AWS: “Document unreadable.” The same PDF my bank accepts without question.
July 23: Account terminated. My birthday gift from AWS
> Doesn't make it less bad but it's not like AWS just deleted an account out of nowhere
You are right, it makes it worse.
Really the only thing I can find in here that's odd is the fact that these kind of closures are NOT reversible like most of them are.
I agree that it's weird that you're communicating and trying to comply with the ask and they still close it. But if this would be reversible like other account closures then it's just following policy.
He ended up getting his account and data back.
AWS deleted my 10-year account and all data without warning - https://news.ycombinator.com/item?id=44770250 - Aug 2025 (152 comments)
bourbonjuggler•2h ago
- https://www.seuros.com/blog/aws-deleted-my-10-year-account-w...