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Enshittification Is Our Fault

https://theahura.substack.com/p/enshittification-is-our-fault
7•theahura•1h ago

Comments

techpineapple•1h ago
I think part of the problem is the loss of a shared value system, or that there is none online. Like before the newsfeed you talked to your friends and then signed off when you were done.

People liked to smoke, everywhere and then we changed the laws so they couldn’t, but until then every diner had a big smoking section because smokers went to diners with smoking sections.

Like, Facebook and tik tok could choose not to sell over-optimized digital crack. Google could choose not to have AI summaries, or maybe, the government should make them illegal, but like, I dunno, this argument of “we can over optimize everything to take advantage of people’s innate psychological weakness and that’s just people asking for a product is a cop out.

msgodel•1h ago
The free software movement is the set of social norms people are looking for.
theahura•50m ago
To be clear, I agree with you. I am not defending "this is just people asking for a product", and I explicitly say in the article that the government should step in to regulate (in part because the social media companies are trapped in a race to the bottom even if they wanted to create less addicting software)
acdha•56m ago
This is a good example of why you want to interrogate the urge to be contrarian and ask whether it’s leading you into a cognitive pitfall. While it’s true that there is an element of consumer choose, that has to be seen in the light of the respective power gradients and knowledge - otherwise you’re like the tobacco companies arguing that people just love the taste or oil companies arguing that Americans don’t care about climate change and just love driving everywhere, ignoring the enormous amounts of money spent promoting that culture and removing competing options. The average millennial sure used Uber and AirBnB a lot - and probably believed that prices were lower due to efficiency rather than VCs subsidies trying to run competitors out of the market. Social sites like Facebook spent billions of dollars trying to make their products more addictive – I know neuroscientists who were recruited for that specific goal – only to struggle with finding enough new content to keep people seeing ads, I have to assign most of the blame to the people who intentionally built that system rather than the people who fell into it not realizing that their trust was misplaced.
theahura•47m ago
Eh, I care less about blame and more about what is to be done about the situation. I don't think we can expect the platforms to fix issues with consumer behavior, both because they aren't incentivized to and because they immediately lose market share to less scrupulous actors. The government needs to act to break coordination problems, much like they did to reduce smoking
DoctorOW•52m ago
So many of these examples don't hold up if you stop and think about it. The first example staying that Google's shitty results is "our" fault for using SEO. But it's SEO spam that's the problem, not SEO itself. When I search "Dentist <CITY>" someone is optimizing to be at the top of that specific search, but that person is usually a dentist in my city which is what I want.

Similarly, I'm well aware I'd spend less time on sites not deliberately engineered to be addictive. That's not because I'm having a miserable time, I'm just balancing it with other stuff.

theahura•44m ago
> someone is optimizing to be at the top of that specific search

Sorry, I disagree. I think it's antisocial behavior to specifically optimize to be on the top of a specific query. No one thinks they are the bad guy. Everyone believes they are just trying to help people out. There isnt any hard distinction between SEO and SEO spam, just gradients and subjective opinion about the content

NaOH•30m ago
>Please don't use HN primarily for promotion. It's ok to post your own stuff part of the time, but the primary use of the site should be for curiosity.

https://news.ycombinator.com/newsguidelines.html