Semi-OT:

I currently have a QNAP TS-451D2. I use it mainly with a MacBook Pro. Something in QNAPs Samba implementation makes it glacially slow in that configuration. While it still does AFP (and then becomes somewhat decent to use), it's only a question of time for apple to chop that protocol.

With QNAP having proven to be substandard and Synology going evil, what other options for a mid-range, local NAS for the tech guy who doesn't want to have another thing to tinker with do exist? I'm thinking 'appliance', not 'project'. Ideally, I want to just set it up once and then forget about it.

similar post 4 months ago:

Synology Lost the Plot with Hard Drive Locking Move (servethehome.com) https://news.ycombinator.com/item?id=43734706

Thing is, they used to be so good. I had a really tricky error, they had a tech help out during daytime, so guess he stayed up late to help us out and it was amazing customer support. They went FROM THAT, to me never touching their stuff again due to this (and the surveillance station-crap they pulled with yanking out codecs).

They must've had a massive brainfart in the management at that company.

I still have a Synology NAS running at my parent's place. My dad really wanted one. Now I don't know what to do. Can I just throw a new OS on it?

It's a real shame too, I had purchased a DS723+ before the announcement and its a great little machine. The I can see why the Synology experience was such a draw for so long in the consumer space.

The recent HDD drama is death for Synology's consumer appeal, but I imagine they'll shape-out a mid-market/small-business segment for themselves.

I have one too, 2013 I guess. I just use it as storage (samba-drive I guess) connected to my mini-computer (hp800) that runs hp800. I do occasional backups via rsync. It works. I also store some images etc. that I don't use there. But I only run a RAID, so I don't have the NAS backuped as well. I still have them in my old macbook backups. But not sure how to properly solve that dilemma of backing up a very large multiple TBs NAS, as I can't afford many more disks and another server to run just for that. If you have any a simple solution, I'm all ear :)

It's the circle of life:

1) Established players are all overpriced and focus on value extraction, not customer service

2) By actually helping your customers and providing good solutions at an affordable price, you can quickly grow to be a big player in the space

3) Now that we are a big player, we could be making big bugs by squeezing the customers who can't easily switch away

4) Established players are all overpriced and focus on value extraction, not customer service

I'm looking for a NAS for a very long time (budget, size, network, etc.), but when I was ready to pull the trigger on a Synology, they did this, and I dodged a bullet.

Long story short, I'll be buying an ASUSTOR AS6804T, and if I don't like the software, I'll just install TrueNAS on it. It's not only officially supported, they have a full length video showing the process. They don't provide tech support, but eh.

Icing on the cake? The eMMC storing the original firmware sits on its own USB port, so you disable that port, and both disable and protect the firmware from being overwritten.

If you want to return to original firmware, enable the port, remove the TrueNAS SSD, and viola!

The year is 2025. Delivering a good product is not considered profitable enough anymore. If a company or product is beloved by customers then that means it doesn't squeeze them to the max. This is clearly money left on the table that someone will sooner or later extract. High-end brands are not exempt from this.

Synology are bad at technical restrictions. That doesn't help most people, and it's not any sort of defense, but anything they strongly attempt to impose here is going to fail. It took me an evening to break the protection they imposed on another layer, and a chunk of that evening was me and a bottle of mezcal and just writing INSERT statements into sqlite, we are really not talking about extreme competence.

But! That doesn't matter, most users are never going to be able to do that themselves, and DMCA protections potentially prevent anyone sharing knowledge of how to do so without putting themselves at risk. The truth is that vendors can, under US law, threaten anyone who tells someone how to make the device they bought work properly with federal offences. Buy something else instead.

I had a 918+ that just... died. It started and then stopped, didn't POST.

Panicked, built a full-ass Fractal 804 case + Unraid setup to replace it.

Was looking around for That Guy who mails around a Synology box so I could get my data out and stumbled on a forum post(!) that said the external PSU just fails subtly sometimes. It gives enough power to start booting and then fails.

Bought a 3rd party PSU from Amazon and the Synology boots up.

Now the 918+ lives as an off site backup at my parents' house =)

On that very topic, do HNers have any case and/or motherboard recommendations for a homebrew NAS?

I have my NAS on a shelf in a mini-ITX case, but it only fits two 3.5" HDDs internally (as well as an SSD, but full-size HDDs are what matter for bulk data storage, the more the better)

Also, it takes a normal full-size ATX PSU because I was fed up a previous case that only had room for its own custom PSU, which kept failing under load. But I note there are now standardised small sizes like TFX12V and LFX12V, are there any efficient and reliable PSUs in these form factors?

I don't have any personal experience, but I passively follow video editor YouTube and everybody's talking about switching to a UNAS Pro[1], which integrates tightly with the UniFi gear people already love.

I'm happy to see it—looks great, it's priced insanely well, and I can see myself switching from Synology in the future.

In other news, I've been a fan of LucidLink[2] for awhile, which you can use to avoid needing a NAS for video editing workflows, and a very slick competitor finally came onto the scene[3]. LucidLink totally works, but their software is frustratingly idiosyncratic.

These services offer some kind of chunked file streaming magic that lets you progressively download pieces of video files as you need them.

I was somewhat surprised to discover, however, that there doesn't appear to be an open source project that provides this functionality.

Anybody know of anything? And I wonder if anyone's looked into it and knows how it works?

[1] https://store.ui.com/us/en/products/unas-pro

[2] https://www.lucidlink.com/

[3] https://shade.inc

time and time again people fall for proprietary lock-in to the point where it's hard to exert any sympathy.

Xpenology exists remember (running Synology OS with no Synology hardware)

I actually like their software offerings like Synology Drive and Synology Moments. Their backup solution also seem to "just work" with Hyper Backup. I'm using a Mac und tried to use Nextcloud, but my conclusion with the Nextcloud Desktop Client is, that it is buggy as hell. Especially the VFS implementation. Synology Drive in opposite just works (for me).

I kept beeing a fan of Synology mainly for their apps and ease of use.

I have bought a used DS920+ with 20GB or Ram - still a perfect combo of transcoding and docker. However since I started discovering the world of selfhosted apps, Synology has no unique selling point anymore. Their apps stalled in innovation and with this drama I would go for some dedicated linux hardware with docker and thats it. Most of the data fits on a simple 2Drive NAS today anyway.

It is sad. I liked my Ds with ecc. It has been great but it complains about the non synology memory. So it sounds like it will be my last after about 20 years

Not only that, but their security situation is terrible. Their OS is full of EOL'ed stuff.

On products you can buy TODAY, you find:

  - Their Btrfs filesystem is a fork of a very old branch and doesn't have modern patches
  - A custom, non standard, self built, ACL system for the filesystem
  - Kernel 4.4
  - PHP 7.4 (requirement for their Hyperbackup app)
  - smbd 4.15
  - PostgreSQL 11.11
  - smbd 8.2p1
  - Redis 6.2.8
  - ...

They claim it's OK because they've backported all security fixes to their versions. I don't believe them. The (theoretical) huge effort needed for doing that would allow them to grow a way better product.

And it's not only about security, but about features (well, some are security features too). We're missing new kernel features (network hardware offload, security, wireguard...), filesystem (btrfs features, performance and error patches...), file servers (new features and compatibility, as Parallel NFS or Multichannel CIFS/SMB), and so on...

I think they got stuck on 4.4 because of their btrfs fork, and now they're too deep on their own hole.

Also, their backend is a mess. A bunch of different apps developed on different ways that mostly don't talk to each other. They sometimes overlap with each other and have very essential features that don't work and don't plan to fix. Meanwhile, they're busy releasing AI stuff features for the "Office" app.

Edit note: For myself and some business stuff, I have a bunch of TrueNAS deployments, from a small Jonsbo box for my home, to a +16 disk rack server. This was for a client that wanted to migrate from another Synology they had on loan, and I didn't want to push a server on them, as they're a bit far away from me, and I wanted it to be serviceable by anyone. I regret it.

But self-building a NAS is still a problem, and I'm also talking about this [1] article from the same blog:

There are NO low power NAS boards. I'm talking about something with an ARM CPU, no video, no audio, lots of memory (or SODIMM slot) and 10+ SATA ports.

Sure, anyone can buy a self-powered USB3 hub and add 7 external HDDs to a raspbery, but that level of performance is really really low, not to mention the USB random disconnects. And no, port replicators aren't much better.

[1] https://lowendbox.com/blog/are-you-recyling-old-hardware-for...

I'm not seeing anything saying that you can't use third-party drives. Am I missing a blog post from Synology somewhere?

I recently moved all of my NAS needs to a UNAS Pro and just have an old Intel Bean Canyon NUC in the closet running apps on top of it. Portainer is a reasonable docker frontend, though not perfect -- but more importantly, the storage is just separated from the NAS entirely. As long as your NAS can serve files to a secondary server, you the sky is the limit with what you have actually accessing the files and doing things with.

The particularly jarring thing in this article is the SMB concurrency limits. Those effectively gate your scalability in terms of storage. Even more than forcing their own drives to be used, the concurrent user limit is a clear enterprise upsell: charge people to get a higher limit. The byproduct, of course, is that elaborate home lab connections or setups will also be hit by this.

Synology is actively downgrading their systems; it used to have video station and h265 hardware decoding on 7.2.1, but on 7.2.2+, Video Station is removed and so is h265 hw decoding.... and guess what, if you update, you can't downgrade.