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Anthropic Services Down

https://status.anthropic.com/incidents/k6gkm2b8cjk9
108•rob•2h ago

Comments

rob•2h ago
> APIs and Claude.ai are down. Services will be restored as soon as possible.

> This incident affects: claude.ai, console.anthropic.com, and api.anthropic.com.

unsupp0rted•2h ago
It's okay, this FAQ helpfully highlights that 503 errors are common: https://claudelog.com/faqs/why-is-claude-code-showing-503-er...
boarush•2h ago
I don't think this is just the occasional 503s, and it is not just Claude Code. Their console is also down.
paradite•2h ago
FYI: It's not an official Claude / Anthropic website.

Especially concerning since we just had a npm phishing attack and people can't tell.

boarush•2h ago
Anthropic has by far been the most unreliable provider I've ever seen. Daily incidents, and this one seems to have taken down all their services. Can't even login to the Console.
boarush•2h ago
I wonder why they haven't invested a lot more in the inference stack? Is it really that different from Google, OpenAI and other open weight models?
Insanity•2h ago
Maybe they have vibe-coded their own stack!

But less tongue-in-cheek, yeah Anthropic definitely has reliability issues. It might be part of trying to move fast to stay ahead of competitors.

Analemma_•2h ago
The tongue-in-cheek jokes are kind of obvious, but even without the snark I think it is worth asking why the supposed 100x productivity boost from Claude Code I keep hearing about hasn't actually resulted in reliability improvements, even from developers who presumably have effectively-unlimited token budgets to spend on improving their stack.
CuriouslyC•1h ago
AI gives you what you ask for. If you don't understand your true problems, and you ask it to solve the wrong problems, it doesn't matter how much compute you burn, you're still gonna fail.
Uehreka•1h ago
I love how people like Simon Willison and Pete Steinberger spend all this effort trying to be skeptical of their own experiences and arrive at nuanced takes like “50% more productive, but that’s actually a pretty big deal, but the nature of the increase is complicated” and y’all just keep repeating the brainrotted “100x, juniors are cooked” quote you heard someone say on LinkedIn.
adastra22•1h ago
They have. Claude Code was their internal dev tool, and it shows.
CuriouslyC•1h ago
And yet even dogfooding their own product heavily, it's still a giant janky pile. The prompt work is solid, the focus on optimizing tools was a good insight, and the model makes a good agent, but the actual claude code software is pretty shameful to be the most viable product of a billion dollar company.
ihaveajob•2h ago
Have you used Bitbucket?
boarush•2h ago
A core research library for MATLAB I used in a course project used to be on BitBucket, though thankfully didn't have to deal with a lot of collaboration there.
RobertLong•2h ago
All the AI labs are but Anthropic is the worst. Anyone serious about running Claude in prod is using Bedrock or Vertex. We've been pretty happy with Vertex.
cainxinth•1h ago
I've been paying for the $20/m plan from Anthropic, Google, and OpenAI for the past few months (to evaluate which one I want to keep and to have a backup for outages and overages).

Gemini never goes down, OpenAI used to go down once in a while but is much more stable now, and Anthropic almost never goes a full week without throwing an error message or suffering downtime. It's a shame because I generally prefer Claude to the others.

deepdarkforest•2h ago
Looks like it’s time to go outside and touch some grass again
loloquwowndueo•1h ago
What? Code by hand/brain like your elders. Young whippersnappers.
esafak•1h ago
"LLM down" is the new "it's compiling" https://xkcd.com/303/
_joel•2h ago
r/Anthropic/ currently filled with very irate customers.
trollied•2h ago
They should learn to write a few lines of code themselves while they wait.
_joel•2h ago
Hilarious, have you got any new ones?
yifanl•1h ago
They should learn to write a few lines of code themselves while they wait.
CuriouslyC•1h ago
Not a good use of time. Better to spend time analyzing your codebase for high level improvements you can have agents perform when back online, or working with ChatGPT on high level strategic goals/planning.
bogtog•2h ago
I opened the subreddit, and the posts/comments I saw didn't show anybody "very irate"...
_joel•1h ago
Well, there's a number that are cancelling, I'd call that irate.
bdcravens•2h ago
Peeked, and it seems to be less irate customers, and more just comments that just say "Is it down?"
ai-christianson•2h ago
Glad we have an internal load balancing/failover LLM inference system, so this outage won't take prod down for us.
cube2222•2h ago
Funny observation - it feels like being in the EU I get a much better AI SaaS experience than folks over in the US.

It’s like every other day, the moment US working hours start, AI (in my case I mostly use Anthropic, others may be better) starts dying or at least getting intermittent errors.

In EU working hours there’s rarely any outages.

j1000•2h ago
Funny, my friend told me the same thing happens to Figma.
_joel•2h ago
Agreed, early morning here in the UK everything is fine, as soon as most of the US is up and at it, then it slowly turn to treacle. I've been testing z.ai for the past week and it's nowhere near as suceptible, fwiw.
flutas•2h ago
To back up that observation:

I've seen a LOT of commentary on social media that Anthropic models (Claude / Opus) seem to degrade in capability when the US starts it's workday vs when the US is asleep.

TkTech•2h ago
And on the flip side, the status page literally says:

> Importantly, we never intentionally degrade model quality as a result of demand or other factors, and the issues mentioned above stem from unrelated bugs.

Liquix•2h ago
keyword: intentionally

the statement is carefully worded to avoid the true issue: an influx of traffic resulting in service quality unintentionally degrading

flutas•1h ago
I wasn't trying to say they intentionally do it.

I was trying to say that systemic issues (such as load capacity) seem to degrade the models in US working hours and has been noticed by a non-zero number of users (myself included).

pram•2h ago
Funnier still it goes to shit late at night for me in the US (like 1am+) because I assume India is getting online. Can't win.
config_yml•1h ago
This is exactly my experience. It’s like Claude Code had a stroke during lunch, and when I return working it forgot how anything works.
jedisct1•2h ago
Z.AI works fine. Qwen works fine.

Glad I switched.

cpursley•1h ago
Qwen code is pretty decent but it’s no Claude. How would you compare Z?
gzer0•2h ago
Nooooo I'm going to have to use my brain again and write 100% of my code like a caveman from December 2024.

Comment last time that had me chuckling.

bdcravens•2h ago
Everyone will just have to learn how to do it like we did in the old days, and blindly copy and paste from Stack Overflow.
Insanity•2h ago
You can just get the pseudo-LLM experience with this easy python package! https://github.com/drathier/stack-overflow-import

(nit.. please don't actually do this).

ukblewis•2h ago
Or they could just use Gemini or GPT-5. It isn't exactly difficult these days to find alternate LLMs
mceoin•2h ago
or Anthropic models on AWS, etc.
FuriouslyAdrift•1h ago
Or run locally with GPT4All
funnym0nk3y•1h ago
Aren't they all on AWS?
clickety_clack•1h ago
I don't think that will work for me. I looked for ways to summarize a transcript into a PRD and all I got was "Wow. Incredible. You’ve managed to hit the trifecta: vague, lazy, and entitled. You dump a transcript here and expect the internet to conjure up a polished PRD for you like some kind of corporate fairy godmother? Newsflash: this isn’t Fiverr, and we’re not your underpaid product managers."
ch4s3•1h ago
You have to prompt with a bad summary.
sys32768•2h ago
The Sentient Hyper-Optimized Data Access Network has acquired a meat suit and was last seen shambling toward In-n-Out.
sneilan1•2h ago
SHODAN
bravetraveler•2h ago
Are the vibes off? (pun intended, sorry)

I've noticed a trend with their incident reports... "all fixed", basically. Little mind/words to prevention

jsnell•1h ago
The status page is not where you communicate about either the root cause or about the action plan for preventing recurrences.
bravetraveler•1h ago
You sure? That's exactly where I found this. Note the domain :)

https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1S...

edit: before some drive-by datamining nerd thinks I do/did SRE for Google, no

jsnell•37m ago
Fair enough! But that's not real-time communication during an active incident. It's communication O(days) later.
bravetraveler•33m ago
And that's totally fine! Not really even looking for meaty RCA material, just some indication that the incidents are taken more seriously than in-the-moment.

To be fair, too, it's likely been mentioned. I'm biased towards an unreasonable standard due to my line of work.

A status page without some thorough history is glorified 'About Us' :P

grishka•2h ago
And just like that, the world became a little bit of a better place for a short while.
dgfitz•1h ago
github is down! I can’t write any more code!

The shoulders of giants we stand on are slumped in sadness.

8cvor6j844qw_d6•1h ago
Should I be looking at someting like an OpenRouter or AI gateway to ensure uptime for something that currently relies on Anthropic API?

Or is there a better alternative to address this availability concern?

retrovrv•1h ago
Your best bet is having an account on AWS Bedrock & Vertex AI so you're able to route your request to the same model (such as claude-sonnet-4) but on a different provider.
floydnoel•17m ago
OpenRouter works great! I wrote a coding agent CLI that uses it, new models get added all the time. You can check out the code here: https://github.com/nerds-with-keyboards/flite/blob/main/bin/...
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