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Ask HN: How do you say “I don’t know, but I’ll get back to you” confidently?

3•AbstractH24•1h ago
In meetings im often asked to answer a question or solve a problem on the fly. I hate to do that because it doesn’t give me time to fully think through what needs to be done, the best way to do it, and any implications.

What I try to do is tell people I’ll take a look and get back to them. But I never found a good way to do it confidently, in a way that doesn’t make it seem like I can’t be trusted that I know what I’m doing. Particularly if they want me to do the task in front of them.

Any advice?

Comments

joules77•56m ago
"I don't know off hand, but I'll have a better answer for you in X mins/hours/days."
sjs382•55m ago
Just like that, but offer a timeframe for a response. That is what builds trust and confidence.

You can also offer a "back of a napkin" answer if it's appropriate, but make it clear that you will give it the proper consideration and give a better considered answer. Maybe specify a large margin of error.

All that said, not everything requires rigor. In some cases, "fuzzy" answers are good enough. Learn to identify them and not to waste time giving less important things extra attention.

Telaneo•50m ago
'Let me get back to you on that in 30 minutes/tomorrow/a week' (depending on the complexity of the question at hand).
lordkrandel•40m ago
The first to convince is yourself. What would you think of someone who says that? Do you think that the other person is incompetent? Unless you solve this, you won't appear confident.

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