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Why most product planning is bad and what to do about it

https://blog.railway.com/p/product-planning-improvement
31•ndneighbor•1h ago

Comments

colonwqbang•42m ago
Meandering post which struggles to get to the point.

The font is extremely thin which makes it unnecessarily hard to read.

A lot of jargon and abbreviations also hinder understanding.

TuringTest•33m ago
You can skip to the "The Four-Day Process" at the end to get the gist.

But for people living in an organisation suffering from those problems, reading how other solutions were tried and how they failed is valuable, and it puts things in context of why the recommended approach may work best.

apsurd•13m ago
You got downvoted but then I read some and you're not wrong.

I think we should call out bad writing assuming English is their first language. Bad, lazy writing, doesn't respect the audience.

> Instead of crowd sourcing the OKRs from the company and bubbling them up per function.

First sentence under the heading "Good Ole Projects". This is not a sentence.

edit: The charitable pov is that writing is very hard work and writing and publishing anything is a net good. I wish for more people to respect how hard writing is and also to take the time to write well! So that's why that sentence bothered me.

ndneighbor•6m ago
Author here, not my intent! My deepest apologies. English is my first language but people do joke that they say I write English like I learned it as a second language.

I have fixed the sentence fragment and connected the two thoughts together. Thank you for keeping me honest.

apsurd•3m ago
I just edited my comment! I do not wish to convey negative energy toward something you made. I felt bad about it.

Also, I do care about writing, so thank you!

datadrivenangel•39m ago
Weighted Shortest Job First with clear articulations of value is the way. This problem driven development approach seems like a decent take on that.
procaryote•28m ago
Am I getting it wrong? It sounds like they're still doing quarterly planning just with a different ritual?

I had hoped they'd realise quarterly planning is a bad premise and asked themselves why they do it.

If you have a mature product where you add incremental features, you don't need that plan because it's just an arbitrary block of pretty fungible work.

If you're still looking for product market fit, that three month plan wont last a week before becoming obsolete.

If you need to build a bigger thing that is only valuable once it's all done, you A: need a project and B: probably don't because it will fail.

ndneighbor•14m ago
Hello there! Author there, and surprised/delighted with the response. I don't think we had the issue with the cadence, the quarter is arbitrary, but we think it gives us the ability to just go heads down to focus.

With that said, one thing we did and I don't why we did it was that we would "re-justify" why we would want to work on something every three months which isn't great. There is a world where if we had more eng. resources we could have more people than problems and we could take stuff on board as it arrives, but for us deciding on what to work on is a hard decision.

I also agree that market fit is a key factor. I think Railway was lucky that we didn't have to pivot the product 3 to 5 times to get some latch.

What would be the post-quarterty planning process that you would like to see?

zer00eyz•28m ago
Most planing is bad for two reasons that we never talk about.

1. The wrong metrics: Ultimately the only metric that matters is money. Is this saving us money, are we wasting money. Every feature has a cost, and we are decent about tracking its construction costs but not its operational costs. This matters when you're paying for every iota of infra on AWS.

2. No one ever gets promoted for ripping out a feature that costs too much to run or doesn't retain customers, or is under used. Heath of the product as a whole isnt always about growing the business, sometimes it's about running it.

apsurd•23m ago
"Focus on problems, not solutions" is pretty standard practice. That's not to say it's common, but after skimming the post, seems like author cherry picks some abstract concept of "bigco" and their process-driven planning. I guess.

Came here to say, I don't deny it, but just as many companies can intuit "what problem are we solving?" and come up with some potential solutions across stakeholders. That's called planning. Time-box it and move on to some face-reality testing.

Planning anything, in any way, is imperfect. Partly fed by over-pontificating about the perfect way to plan!

lovich•22m ago
I always found product planning went poorly because the bosses of the people making the plans would make heads roll if you couldn’t draw them 7 parallel red lines, 3 of them being perpendicular, and in green ink

They’d get a plan that made them happy in the moment, we’d inevitably go off the rails in a few weeks but in a politically satisfactory way. Mission accomplished would be declared and then we’d start all over again next quarter/year.

That is unless you are working under the SAFe framework in which case you cut out all that time wasted trying to execute on the impossible plan and just doing constant rolling, planning of planning

wrs•22m ago
I must have missed something, because this seems to say you do capacity and headcount planning and publicly commit to the work before you know how to solve the problem? This seems like the “draw the rest of the owl” part of this process…
ndneighbor•8m ago
I am more than happy to add color here, I am sorry, I try my best to write everything but my editor cuts as much as I add. We also tend to hire really autonomous engineers who tend to like just going off on their own to try to solve the issue.

There have been a few times where we would commit to the problem, assign a DRI, and then find out midway that... no we have to hire/consult our way out of the issue. I think that's okay, we then look back at the retro to see what we missed.

If interested, I think we can blog about what happens when a problem gets converted to an RFC and then we have more engineering discussions with the stakeholders but the piece was pushing a 10 min read time as it was...

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