"We found a significant increase in trust when citations were present, a result that held true even when the citations were random; we also found a significant decrease in trust when participants checked the citations."
Interesting results but their notion of "valid citations" seems off (i.e., what comes out from a search engine is not a guarantee of validity, and increasingly so due to slop, SEO, and spam in general).
"For the second factor: in the valid citation condition, the
search engine result(s) were provided directly to the user.
In the random citation condition, the actual citations were
recorded, but the citation URL(s) shown to the participant
were randomly selected from citations of previous participant’s questions."
jruohonen•3mo ago
Interesting results but their notion of "valid citations" seems off (i.e., what comes out from a search engine is not a guarantee of validity, and increasingly so due to slop, SEO, and spam in general).
"For the second factor: in the valid citation condition, the search engine result(s) were provided directly to the user. In the random citation condition, the actual citations were recorded, but the citation URL(s) shown to the participant were randomly selected from citations of previous participant’s questions."