OTOH, if you're the persuasive sales expert you'll always be so loaded down with customers that you never have time to cater to the most technically demanding ones. Leaving those customers as low-hanging fruit for the top technologists instead.
If it's a technology company, the only time everybody really wins is when you're both.
> But people were using it daily and paying for it.
Assuming this was something customers cared about, it's called "burning the reputation". Yes, it can be quite profitable - ask Broadcom. But it is usually done _after_ the company is famous and has tons of customers, not before.
alganet•2h ago