> Data Linked to You - Location, Contact Info, Identifiers, Usage Data, Other Data
I'm all for calling out bad privacy practice, like when a Weather app says it links your contact info. But an airline app inherently does this.
Did you know that Ryanair knows your name when you fly! They even know what city you're flying from.
> your main email address
Right, it doesn't get my main email at the moment, true, turns out an app needs `android.permission.GET_ACCOUNTS` to do that. I do, however, expect them to do that later -- looking at their declared permissions, it's hard to assume a good will:
- `BLUETOOTH_SCAN`, `ACCESS_FINE_LOCATION`, `ACCESS_ADSERVICES_AD_ID` -- all together. Yes, I see they use `android.ext.adservices`
`READ_EXTERNAL_STORAGE`? `WRITE_EXTERNAL_STORAGE`? What for? Do they even offer saving a PDF into a Downloads folder? I think they can do it without asking for the separate permission.
> and they can only identify apps from a fixed list
While it's true they would require `QUERY_ALL_PACKAGES` to openly get a _complete_ list, see this: https://www.medianama.com/2025/04/223-android-apps-data-brea...
And then check their admitted privacy practices/policy from their Google Play listing (com.ryanair.cheapflights)
Notice, the first section is `DATA SHARED`, not just collected. It's shared with the undisclosed third parties (we know from the privacy policy[1], though, that at the very least it includes all the social networks
>> App Activity: installed apps >> Purposes: Analytics, Personalisation
>> Also: Email address, financial information, physical address, user payment info, phone info.
`DATA COLLECTED`:
>> Photos, User ids (plural, it's not just email used to login), Installed apps once again, Files and docs (?!)
Generally;
I have a very little trust for a vendor that is known for the deceptive practices and which lies from the outset about the reasons to force all passengers into using their app.
If they lie in such a fundamental question, it should be assumed they're using deceptions and trickery.
Like with disgraced Meta caught red-handed on deception and trickery: https://arstechnica.com/security/2025/06/meta-and-yandex-are...
Of course, Google is the ad company, this is the reason.
Thankfully I could contain and strangle it in its dedicated profile with the better AOSP variant. Works for the time being.
Why does it matter whether the boarding pass barcode is scanned from a printed paper vs a phone screen?
Tracking where your passengers go on vacation would be useful data for them. Sheesh you could even track flights: "User was online at London Heathrow until 11:45, and was then offline, and came back online again in Madrid at 14:30, the corresponding flight at those times was EasyJet 78".
This was the case being referenced: https://abc7.com/post/wicliff-yves-fleurizard-stowaway-secur...
Yeah, I can’t recall well enough to agree with you, can’t remember enough to dispute it, either. That was a long time ago. :-)
I think it's all quite hazy, because if you had no checked bags and it was a small airport, but you might just go to the gate and try to get your boarding pass there. That and 24 years have passed. :D
[1] https://www.latimes.com/archives/la-xpm-1996-09-11-fi-42564-...
[2] https://www.chicagotribune.com/1996/12/29/no-match-no-flight...
I reckon you'll be able to print out a screenshot of the app and use it to check your bags in and get through security. They won't hold a flight up with checked bags at the gate - will cost them too much money.
In smaller airports (the ones Ryanair used to operate from) it's also sometimes their own barcode scanners before the gates that are dedicated to them.
I believe they will be able to enforce this in many places.
It would also be curious to see who pays for removal of persons once they are airside - eg in the case the flyer with nothing to check in who goes past airport security, but before RyanAir staff meet them at the gate.
They can't collect your data from a printed sheet.
And is it true it won't allow screenshotting?
And, if their server flaky, does that mean all boarding will stop? If the agents can check people in manually, it seems like the small fraction of people using a paper boarding pass can't be adding much extra cost. If they are saving cost by removing that flow, presumably they are giving up redundancy. Given the quality of airline software, I predict they will see a mass outage within a year.
I've once been in that situation with Ryanair: I booked through some reseller, not knowing that they'd make all bookings using some omnibus Ryanair account they would not share the password for (so mobile app use was out), and only emailed me the boarding pass PDF. But I didn't have a printer...
The airport business center did have one, with a moderate 50 cent per page fee – except if that page contains a boarding pass, in which case it was 8 Euro.
Isn't barcode on the PDF good enough anyway, to be scanned by a machine (either biological or electronic)? Obviously it's Scamair, so they could've imposed dumb rules like "we need the physical paper"
If the server is flaky then boarding will be delayed for everyone and it'll be a whole crapshow but if their overall cost is lower than it would have been with printed boarding passes, fine.
If this really is a total refusal to do even that, I'd be slightly surprised, but I'm sure their business developers have done the analysis and it makes some sense to them.
Things were indeed pretty chaotic. I can't remember if they did print paper boarding passes in the end.
> it seems like the small fraction of people using a paper boarding pass can't be adding much extra cost
You're looking at this from the wrong angle: This is Ryanair. Actual cost does not matter, only the opportunity to extract more revenue. Presumably app users are that much more valuable to Ryanair (as they can be upsold various things there, and potentially because it also acts as a filter for a generally less profitable customer segment).
That said I never had problems boarding with a PDF displayed on the phone screen. Unfortunate that they're going away.
Now they have a channel where they can let you know about deals, etc. I'm sure they've modeled exactly how much this is worth, and I'd be willing to bet it's a lot.
This might be the case here as well.
You wanna fly? Allow notifications!
What a cold comfort to a grandma struggling to use an upsell-focused dark patterns app when the wifi is poor at some airport to get home to see her grandkids stuck at some airport to say, "Well, this maximized shareholder revenue."
I feel like I'm in the last stages of 'anything goes' capitalism. The ridiculousness here has hit such levels, especially in the USA, that there must be pushback sooner than later. I dunno how the Irish feel about this considering this is their airline (HQ at least), or their experiences, but on this side of the pond, this has all has reached new levels of absurdity that would make even Kafka blush.
That’s your answer. People vote with their wallet.
For $30 I could buy an entire discount printer and print one myself.
But it has always been the Ryanair brand to ask the consumer "how much bullshit are you willing to put up with to save a buck?"
Doesn't seem like it'll help in this case, seems Ryanair is forcing the usage to be via their app instead of anything else.
But this is Ryanair so it's probably going to do some stupid QR thing that will be super touchy and be a struggle to work on at least half of the devices. Bonus points if the app refuses to start if it can't make a live internet connection back to some cursed cloud service so the people waiting in line who accidentally let their phone go to sleep find they can't get it to show the ticket in the dead zone at the gate.
I wish they'd just let me download a pkpass file, but what can you do.
AFAIK that only works for NFC passes? For passes that are just qr/bar codes I can't imagine how that'd work if the battery is actually dead. The "use bus passes when battery is dead" feature only works because there's dedicated low power circuitry to power the NFC hardware, which obviously doesn't exist for the display.
Yup, based on this announcement, and previous policy calls they've made, that person won't be able to fly. End of. They lose their seat, kthxbye!
Ryanair has made its way in the budget market (arguably inventing the budget market to some extent), by employing money-making practices of dubious need from charging people to use toilets on-board, to flying with so little fuel that they regularly call fuel emergencies on approach.
Their bet - that the market seems to support - is that people will put up with almost anything if it means a cheaper ticket.
They're even expecting to get clearance from authorities to get rid of proper seating and move to "standing seats" so they can get more people onboard, their theory being you'll stand for 3 hours on a plane if it means your ticket is x% cheaper.
I refuse to fly with them on principle - they're a terrible airline owned by a terrible person, run in a terrible way. It's only a matter of time before people realise just how dangerous they are as an operation. I hope it's just a data security issue they run into and people run away from the app scared, and not the increasingly inevitable hull loss that many have been predicting for years.
This is just another reason not to fly with them, for me.
If you're talking about the recent incident, I thought that was because they tried landing several times at different airports? Is there any evidence that they routinely fly with less fuel buffer than other airlines?
I hate just about everything I know about Ryanair but if they're not below required limits, then I'd say they're not the problem and the point is moot.
strawman
Seems they're still at it, hence the recent incident.
[0] https://www.eurocockpit.eu/news/fuelling-debate-safety-vs-pr... [1] https://www.bbc.co.uk/news/business-23686678
AFAIK this has never happened.
This is a PR stunt that is regularly used (like the idea of standing-room-only tickets) to generate a new round of press for the company and highlight how cost-efficient and ruthless they are, which aligns with their branding and keeps the story alive.
I understand the sentiment but as sibling comment points out, you're very light in the way of stating facts to back up these claims.
May I point out that your counter-argument to "this is a PR stunt" is "no no, the CEO himself floated this idea publicly and got interviewed in the press to talk about it".
That sounds pretty illegal if they aren't making accommodations for disabilities.
Hence why you're better off going with something else. In fact, you're almost always better off going with something else. I'm not a giant, but at 6'4" (1.93 meters) I've found that I absolutely detest most shared transit. Either my legs are too long or shoulders too broad, and even non-budget airlines can be unpleasant to fly in.
It's crazy to see real life proof that it doesn't have to be this way.
I always print boarding passes, traveled enough to see tons of people struggling with their phones, with their pdf viewers or airline apps, to block everybody else to know what good manners and empathy to others (or simply less stressful travel) are. I wish I could save that atto fraction of a planet by not printing but it can't be like that with current ways of things.
Luckily ryanair is mostly absent from our airport (Geneva), its Easyjet all the way, way more than even Swiss airlines which chickened out on numerous levels on every swiss airport apart from Zurich. They are low cost with their share of issues but man, compared to ryanair they are absolute top versus rotten vomit, to keep things polite but precise.
Rest assured, Ryanair knows their passengers very well. They know that every single one of their passengers knows how to babysit a smartphone so the battery doesn't die on their flight. Let's be honest, sudden unexpected incontinence is more likely than a Ryanair passenger fluffing up their pocket device for doom-scrolling.
Or you drop your phone. Or it gets stolen. Or for whatever reason the software fails. Electronic devices are so flimsy, even if you want to use an app it's worth having paper as a backup option. It's the same reason why I always carry cash and a card on me (and I pay in cash as much as possible anyway).
Not only does the phone scan not work well, but people often aren't prepared and so the boarding line stalls while people unlock their phone and retrieve the e-ticket.
Not true. Recently I printed a hardcopy of my boarding pass at the airline's kiosk, then found it wouldn't scan at security. Luckily I was able to pull up the barcode on my phone.
> If passengers don’t have a smartphone or tablet, as long as they have already checked-in online before arriving at the airport, they will receive a free of charge boarding pass at the airport.
https://www.ryanair.com/gb/en/lp/explore/digital-boarding-pa...
(Not sure how easy that will be or if they actually verify that you don't own a smartphone, etc.)
https://www.ryanair.com/gb/en/lp/explore/digital-boarding-pa...
> as long as they have already checked-in online before arriving at the airport, they will receive a free of charge boarding pass at the airport.
The press release says absolutely nothing of the sort.
Source: https://www.ryanair.com/gb/en/lp/explore/digital-boarding-pa...
https://www.ryanair.com/gb/en/lp/explore/digital-boarding-pa...
Re: the "their server is flaky" (I believe you mean at the gate) case, I think any airline might be then struggling with boarding passengers, whether they have paper boarding cards or not.
What happens if your phone is stolen, broken, discharged? Finally, I fly several times a month with different companies, does that mean I should have a circus of apps on my phone?
I hope someone will regulate this matter.
Pay Ryanair 50 bucks for a printed boarding pass at the counter.
From my perspective, even a paid toilet (1) would be a better offering than this.
1. https://abcnews.go.com/Travel/Green/paying-pee-airlines-crit...
I have no problem with enabling smartphone-based payments and passes for people who like them, but companies should not be allowed to block out (or charge extra to) others who prefer not to tether themselves to a phone.
I fully agree that having the latest version of a phone/OS should not be treated as a requirement for access to services, especially essential ones.
I'm not keen on mobile apps in general, but I don't see a need for regulation here. Companies want customers. It's not in their interest to needlessly harass people with pointless technology requirements that drive people to competitors. No company has ever required "the newest smartphone" for everyday tasks.
I don't support a general right to refuse adoption of any and all new technologies. What I do support is a mandate to use open technologies wherever possible for infrastructure that no one can reasonably avoid. What we can't allow is that people who lose some oligopolist account can no longer live a normal life.
Indeed, and that's why perhaps some internal marketing analytics show that people with installed apps often buy tickets from the same airline company. Then, we discover how airline companies decide to push their mobile phone application adoption through mandatory tickets.
Such decisions are always about sales, and never about security or customer care.
But regulations need to be kept up-to-date and they need to be consistently enforced. That's a lot of work. Having too many of them only helps lawyers and people who can afford them.
Some random company requiring a smartphone for access to some service doesn't strike me as exclusionary enough to justify burdening the system with more regulation.
Signal did this when my wife's Macbook could no longer be updated to the latest Apple OS version. Signal just stopped working for her completely on her laptop. She couldn't install the latest version of Signal due to her not being on the latest OS, and Signal won't allow the old version to work once it's outdated. We had to buy her a whole new laptop (not Apple this time) to get her back on Signal (something she relies on).
Yes, I know about the hacky workarounds to get the latest OS working on a Macbook, but fuck that noise.
Luckily, email is always with me, despite OS version and platform.
I can maybe understand sunsetting support if the OS made a huge backwards-incompatible step change, but macOS and iOS updates don't tend to be that kind. The differences (for developers) between Catalina and Mojave are minuscule. Retaining support for Mojave should be close to zero effort on the part of the developer. There should be no difference in maintenance burden between building an application that runs on Mojave and Catalina, and building an application that runs only on Catalina+.
I agree with this. (The same would apply to restaurant menus.)
(In the case of restaurant menus, they could post a single copy near the entrance or somewhere that it can be seen by everyone in case they do not want to make multiple copies (and do not want to waste paper). E-paper displays might be used in case they sometimes change.)
Almost all short haul airlines in Europe more-or-less resemble the Ryanair model now
From a personal computer there are zero requirements, I don't need to have a special OS, or application, or anything. On the mobile application side, I must have one of two authorized app stores, an account there, and perhaps a specific OS version. This is something that I find unfair in this business practice.
Another comment says that if any of those apply (or if you do not have a (compatible) smart phone) then you can still receive a boarding pass at the airport, although it seems that you will still need check-in online.
You'll no longer be able to print a boarding pass but they will.
Nabbing people at airports is a common strategy for this reason.
Putting the boarding pass on a phone doesn’t make it easier for the government to know that you’re flying.
I fly a lot and can't remember the last time I had a paper boarding pass. When I board the vast majority of people also use their phones, so normalization has already happened with air travel.
Tell your employer you need a phone.
You vill download ze app and you vill accept the TOS.
*Downvote me all you want here's the proof:* https://github.com/eu-digital-identity-wallet/av-doc-technic...
The EU is remarkably laissez faire about a lot of things in the market.
And let me guess - then they'll use Play Integrity API so that you cannot fly if you're not using Google certified device with preinstalled privileged spyware (or lease an Apple device you don't own)?
Nearly 80% of 207M passengers already adopted it means 41M passengers have not.
I apologize in advance for being overly dramatic. I just flew with a digital boarding pass and my phone nearly died while waiting at the outlet-less gate. I'm sure I could have gotten assistance, but it was stressful.
If you didn't check in before, you'll have to pay a 50€ fee. (Same as before)
Source: https://www.ryanair.com/gb/en/lp/explore/digital-boarding-pa...
So what.
- Provide a discount/credit for using electronic digital boarding pass (PDF file, no apps). If someone is not able to use the PDF etc (either their own printout or on their phone) and require a paper pass at the airport for any reason, their discount/credit goes away. Simple.
Scanning a QR code from a screen is faster than from a piece of paper? How does that work?
> smarter
A smart person would carry both a digital and paper copy of their travel documents.
> greener
Ah, yes, all it takes to make flying "green" is eliminating a single sheet of A4 paper per passenger.
That's 80% filled with ads...
Not really feasible.
They already copied many, many other aspects of the low-cost business model, so I'm sure this will follow
Like it or not, we live in a market economy with market competition. There are new airlines every year. In 2022 there was a net increase of 13 airlines in europe alone. If people want paper boarding passes, some competitor will give it to them. Always been like that in market economies, and socialists will keep fearmongering about "what one company does" like its the end of the world.
See: https://www.ryanair.com/gb/en/lp/explore/digital-boarding-pa...
Want to make it a little bit more fancy? Apple Wallet and Google Wallet both support a more fancy setup.
Technologically speaking banning the other things is only driven by hoping that people will forget something and they can charge extra.
What's next? They 'accidentally' kill the app during boarding. And they can up charge you.
Notice the euphemism of calling this "going digital". Everybody is already digital, using a pdf reader on their phone at the terminal, despite some companies discouraging this practice. That's not digital enough, is it?
https://www.ryanair.com/gb/en/lp/explore/digital-boarding-pa...
> But what if, and what if, and what if?
> If you have already checked-in online and your smartphone or tablet dies / is lost, you will receive a free of charge boarding pass at the airport.
> If passengers don’t have a smartphone or tablet, as long as they have already checked-in online before arriving at the airport, they will receive a free of charge boarding pass at the airport.
I don't think this policy will hold up in the face of Ryanair ticket resellers though, since it seems to be pretty clearly designed to make their life harder once again, but free replacement printing would offer them a way out.
After queueing for 1.5h in a single queue for the entire flight, served by one service crew person.
That flying - an entirely unsustainable mode of transport - is now widely viewed as a commoditized consumer good is already a form of ethical collapse IMO. Now this. We need regulation. But for that, people need choose it, to vote for it.
'watch this ad before we give you your boarding pass'
'no boarding pass for you until your group is called'
'ah ha! you have an iPhone 17 pro max instead of a $BUDGET_ANDROID, cool your seat fees will be 20% higher'
'oh you got your boarding pass on this device, but need it on a different device now? cool lets do a device transfer fee'
And of course it's only possible using a specific proprietary app. You'd think a penny-pinching company would want to use open standard to save money instead of develop a custom app, right? I'm 100% sure this is done intentionally to scoop up as much personal data from their customers.
[1] https://www.investopedia.com/the-four-biggest-us-airlines-al...
I recall Apple was valued in a similar manner back in the late 1990s. Their market cap was barely more than cash on hand. Talk about missed investing opportunities...
Not that I'm saying airlines are the next AAPL.
edit - here's the video - "How Airlines Quietly Became Banks" - https://www.youtube.com/watch?v=ggUduBmvQ_4
ok that wasnt really defending Ryanair but just being argumentative for the sake of fairness. obviously Ryanair doesn't have Ticketmaster level tech.
I download the airline’s apps, but I hate relying exclusively on these potentially unreliable apps, or unreliable phones so I always get the ticket in other formats, too: always have an analog version, and some form of digital version on at least two devices.
I don’t travel often, but when I do, missing a flight would be expensive or annoying, so it’s a reasonable trade off for me, ymmv. With that said, I also don’t fly Ryanair, so they can do whatever they want.
Many airlines let you download one once you check in on their website, or email you one, or embed a download link in an SMS, just to name 3 alternatives.
The overall UX/UI of airlines is terribly broken.
They can just check the scanned pass against their own database to verify authenticity. They could also cryptographically sign it.
Until technology gives us better controls, we must assume that every app, particularly those from large profit-driven corporations, is hostile.
Progress has its good and bad aspects, and we must fight as much as possible in some battles, and choose them wisely. This is why the EU efforts around privacy are great, and without their drawbacks. But ultimately they are great.
Being infuriated as I see in this thread about the decision of a company to use mobiles as boarding passes is not something I adhere to. One can always fly with another airline that does not have these restrictions, and complain on another thread how expensive this is.
Saying that all of current technology is evil means going off the grid and living a quiet life in a remote forest. This is of course a solution.
Saying that some technology is evil (and it definitely is) means fighting for these specific things to be regulated. Ryan Air's digital boarding passes is not one of them.
If we had high quality, trusted software, leveraging open standards, that would be one thing, but instead we have janky proprietary snowflake apps that are borderline malware. Like you said, it's a pandemic of cybersecurity issues, so it's hard for me to accept the 'just install the app' mentality.
I agree we should pick our battles, but I don't believe regulation is the only solution worth fighting for. My comment was to nudge cultural change, by pushing back against what I see as a bad practice.
Source: https://www.ryanair.com/gb/en/lp/explore/digital-boarding-pa...
I would bet money this will never happen, but ok.
What's darker than dark?
Just to be clear I think their policy is horrifically abusive, but I can totally see why they're doing it
Plug and charge is supported on many vehicles, and you can skip the app entirely and just pay by card.
Not trying to be rude at all... you said their goal is not yours, so that's why you choose not to do business with them. Every business can't please everyone at the same time.
Needs to be viewed in the light of the distinctly un-open market in which airlines operate. There are only so many airports, and only so many slots. I might wish to start another airline which customers may use an open solution but the reality is that incumbents have a massive moat around them. No market, that I know of, is perfect but air travel is an unusually distorted one.
Ryan is cheap because they sell you lottery tickets on the plane.
If you don’t want upsells there are airlines that cater to that as well.
Oh Great. Some oil company CEO's nephew in tech just read this and sent it to his uncle. Who will adopt it forthwith.
At this point, their destruction of social trust is so severe that simply boycotting is not enough, just like you don't just boycott a company that's doing environmental destruction. They simply need to be stopped, regardless of their goals.
I literally have just got home from a Ryanair flight where they provided me with no option but a paper boarding pass for my daughter.
It’s essentially a result of a crazy hack they’ve implemented to support families who have Ryanair prime.
You can only name adults as Ryanair prime members, and when you book through a Ryanair prime account, you can only book for the named members. There’s a maximum of two per account, as it’s intended for couples. The kids, aged 2-16, you have to make a “linked booking”. You don’t get boarding passes through the app or email - the only option is to go to a customer service desk and have them print you a paper boarding pass.
Also… digital boarding passes are an open standard - IATA BCBP. You can go make your own.
https://www.iata.org/contentassets/1dccc9ed041b4f3bbdcf8ee86...
2.6.3. Fraud Prevention
Ill-intentioned persons may falsify their BCBP by changing the flight number or class of service. They may also simply print two copies of the BCBP and pass one to a friend, or even create a counterfeit BCBP. Technical solutions exist, e.g. algorithms, called certificates, which can for example secure the bar code if necessary.
Right. I like email. I guess fuck me.
Delta, for example, charges more physical cash for a cash+miles ticket than for a pure cash ticket (every time I've been inclined to try to use miles over the last few years anyway). I get that they maybe don't meet the legal barrier for fraud, but even a child can see that it's unethical.
Toss in the seat-selection UI (strongly suggesting you have to select a seat if you don't know the game and figure out how to exit that menu, but every possible seat has an upcharge above the ticket price), "trip insurance" which is insanely overpriced and mostly only covers the things the airline is already required to reimburse you for, and everything else they do, and it's obvious that when a new anti-feature comes out (mandatory app usage being the latest and greatest) it just exists to scam a few more dollars out of you and lie a bit more about the true ticket price.
LMAO. When you get people on a flight your unprinted paper is meaningless.
> Travel Documents: accessible in one convenient place.
in my hand, with it requiring exactly 0 clicks to present the piece of paper to the barcode scanner.
* Their priority is revenue above all else (fair enough; honest too)
* They are either deceptive or stupid
Re the deception/stupidity - if everyone is moving to using the same app, how does everyone "get served first" as per their bullet point?
When I looked back, the agent was in my settings, quietly enabling all the permissions for the app (which I had deliberately disabled).
When I (shocked) told her off, she rolled her eyes and said I would need to change them anyway to scan the bag tags.
The cheek.
https://www.samsung.com/sg/support/mobile-devices/pin-an-app...
Paper tickets were so fast. Fold, press, beep, done.
App based tickets? Constant announcements (I'm talking 10 or more during boarding) to turn your brightness up. Despite that, I saw
1 - 25ish percent of people had dark screens, so the attendant had to take the phone, up the brightness, scan it, then hand it back.
2 - A number of screen with cracks or something (didn't get a good look) that required moving the QR code around to get it to scan.
3 - An alarming number of people who didn't bother to even unlock their phone, who then proceed to fumble with thumbing or face scanning, close whatever they were doing, then go into the app and find their ticket.
I'd say the boarding process took at minimum two to three times as long as they did with purely paper tickets.
The cracked screen thing - funny.
I wonder how long these twats will hold out.
I hope by the next time I fly Ryanair, someone has figured out how to emulate the look of the app and extract the relevant data so I don't have to run their garbage malware on my phone in order to have the pleasure to fly a "cheap" airline which bills you for everything after using every dark pattern imaginable when you purchase their tickets.
After I scanned my boarding pass, I then waited in line in the jet bridge, because people in the plane were busy putting their luggage in the overhead compartments, searching for their seats, moving to let people sit in the window seats, and other assorted activities.
I feel like you never fly because if you did, you’d know the biggest limitation in boarding speed is the inefficient method they use to board people… not the scanning part. If everyone scans efficiently (something you see often at places like SFO), you just are waiting on the jet bridge… It only takes one person who needs to take off their coat before they sit down or has trouble putting their oversized carry on in storage, etc. to completely shutdown onboarding.
I probably should have said 3x the scanning time, perhaps not total boarding time, I agree with that much.
That said, if the person blocking your seating arrived on the plane 20 minutes later because scanning took an extra 20 minutes, that still means you were delayed 20 minutes + person blocking you.
But I'd expect someone who flies from an airport smarter than everyone else in the US to have already factored that in.
Myths programmers believe about app-based airline tickets
2) People flying Ryanair always have a charged phone.
2a) Okay, but at least a powerbank.
And you cannot get a boarding pass without an app.
Blocked from any access except network, and it didn't even try to check Play Integrity API. Works okay. Didn't have a chance to check in/display boarding pass, but I could access all the details of my flight no problem.
> If you have already checked-in online and your smartphone or tablet is lost, you will receive a free of charge boarding pass at the airport.
Seems pretty clear what we need to do to stop this nonsense.
Not even when I went back and got them to print it at the desk.
I did eventually get their app to download it, and it was fine in that.
So. There's that.
Setting up rules to trick customers to make mistakes and then demand 60 euros for printing a sheet of paper is morally dishonest and I would say most don't do this.
I have no doubt he's right, but says something about him and the company.
For the 737 max at least, they built a simulator training facility in Dublin so they could train their pilots faster for when the max returned to flight.
I wouldn't take anything their CEO says at face value though. He's often saying provocative things just to get news coverage (cheaper and more effective than traditional advertising), and admits to that himself.
(I collect paper boarding passes and want them to stay ;)
I don't understand the reasoning here: how is this different than before? Why isn't this more costly for Ryanair?
ivanjermakov•2mo ago
lsxr•2mo ago
shrx•2mo ago
Doesn't look like it will be possible. That's a deal breaker for me, I don't need another app spying on me on my phone.
Freak_NL•2mo ago
https://www.ryanair.com/gb/en/lp/explore/digital-boarding-pa...
jonplackett•2mo ago
everdrive•2mo ago
ranger_danger•2mo ago
ryandrake•2mo ago
If a company is going to make something a requirement like this, they need to also invest in the effort to support everyone's device, and not block people with old, icky phones.
Zambyte•2mo ago
subscribed•2mo ago
Selling my location, list of the installed apps, cookies, whatever they can extract.
That's for starters.
But most importantly why the hell should I be forced to use phone app if having a printed pass was good enough?
I need to reverse your surprising question into: should I be expected to install, update, maintain and use apps of ALL the service providers I use?
Separate app for train provider A, another for train provider B, another for bus provider C.
No paper tickets.
An app to purchase groceries, another app to pay for the parking, another app to buy a coffee, another app to buy a newspaper in the kiosk. And app to check in the hotel, an app to order food in the restaurant, an app to call the tax return website (not the phone, an app).
Can you see now how absurd is to normalise it?
zzo38computer•2mo ago
greenchair•2mo ago