It doesn't sound like it. The articles references competition from low-cost providers, for which I'm assuming, VZN cannot match. As well, converting corporate stores into private franchises would have nothing to do with AGI.

Few of layoffs you see are due to AI (and none are AGI, as that doesn't exist atm). It's just a convenient excuse to justify the job cuts AND appear adopting new tech, a costs / stock market win-win when expecting economic stagnation to continue