I called the Cursor billing phone number I found on my real Cursor account. It was outside of working hours so got an automated message.

I promptly fired off an email at 7:16 PM making it clear I did not authorize these purchases.

After a few days of painfully slow email responses the conclusion I am getting from them is "the compute resources are fully consumed and cannot be returned or refunded".

Anyone have advice on how to proceed?

Edit: I plan to file a dispute with my bank.

Also curious if others have experienced something similar, because clearly this is a stock "we basically won't ever refund money" response.