This is a blunt warning to anyone who ever purchased, or is thinking about purchasing, FileZilla Pro.
I bought FileZilla Pro under a perpetual license - a one-time payment, lifetime right to use the version I purchased. After reinstalling my operating system, I simply needed to reinstall the software I already paid for.
Here's what happened:
- Support admitted I still have the legal right to use the old version of FileZilla Pro that I originally purchased.
- Then they told me they refuse to provide the installer for that version.
- Their excuse: “For security reasons we do not provide older versions.”
The impact:
If a customer cannot download the installer, the "perpetual license" is dead. It doesn’t matter what rights they acknowledge on paper - they are blocking any practical way to use the software unless you pay again under their new subscription model.
There is no way to reinstall. There is no way to access the product you bought. Your "perpetual license" effectively becomes worthless the moment you reinstall your OS or lose the installer.
lobito25•20m ago
I bought FileZilla Pro under a perpetual license - a one-time payment, lifetime right to use the version I purchased. After reinstalling my operating system, I simply needed to reinstall the software I already paid for.
Here's what happened:
- Support admitted I still have the legal right to use the old version of FileZilla Pro that I originally purchased. - Then they told me they refuse to provide the installer for that version. - Their excuse: “For security reasons we do not provide older versions.”
The impact:
If a customer cannot download the installer, the "perpetual license" is dead. It doesn’t matter what rights they acknowledge on paper - they are blocking any practical way to use the software unless you pay again under their new subscription model.
There is no way to reinstall. There is no way to access the product you bought. Your "perpetual license" effectively becomes worthless the moment you reinstall your OS or lose the installer.
Full text on link.