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Ask HN: Can someone explain why Meta makes such bad design decisions?

7•Desafinado•1h ago
I logged into Instagram from a browser yesterday and for the first time they offered me a modal to 'Freshen up my feed' by following a bunch of suggested accounts. Fair enough, but the kicker was that this modal forced me to follow new accounts before it would let me see my feed again. Until I selected accounts and clicked submit, the only button I could click to clear the modal was greyed out.

This sounds like I'm throwing shade, but I genuinely don't understand what would cause the Instagram team to make a design decision like this. It is so obviously anti-human and annoying that I can't comprehend why they continue to do stuff like this.

I get that on some level forcing users to follow more accounts adds to engagement and growth, so on an economic level it makes sense. But in practice what they're actually doing is proving to their user base that they're a soulless company, over and over again.

Can someone explain to me why they keep doing stuff like this? Is it some kind of cultural dynamic where employees are unable to stand up for human decisions? Or are they really just this oblivious?

Comments

chistev•1h ago
That's crazy. They just keep getting worse with each new "update".

It's for the money.

It's why I refuse to turn on my reshare or use the reshare option on WhatsApp.

I can't scream this loud enough. Leave my apps the way they were!!!

nacozarina•51m ago
software-by-committee: the bigger the committees in charge the worse the software they produce
Desafinado•9m ago
Curious, do you know that this is the answer or is it a guess?
reliefcrew•31m ago
Their design decisions aren't as bad as you think. You just haven't come to terms with how the "free" internet works yet.
Desafinado•4m ago
I think they are bad decisions despite the economics of it, though. Maybe they're good for Zuck and execs in that they're squeezing every ounce of remaining life from the company before it dies. But they don't seem to have much of a coherent plan in making their products actually enjoyable for real people. It's always the path of least resistance, automated crap, or safe but dumb decisions.

Google and Amazon strike me as companies who build good products. Meta does not, despite it being the 'free' internet.

I would genuinely like to know why I'm wrong and these decisions aren't as bad as they seem.

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