I have always thought that the idea that "files are too complicated for users" and "users want to do something, they shouldn't care about whether it is a file or not" is bullshit.
The real reason is that it's easier to design an app that assumes it's alone in the world (so it can store data the way it wants), and on top of that it generally makes for a default state of lock-in (if you can't access your photos, you can't go away).
It's worse for the users, but better for the app. The UX bullshit is just a way to justify it. Which is consistent with what the industry is all about: the end goal is to make money, not happy users.
palata•1mo ago
The real reason is that it's easier to design an app that assumes it's alone in the world (so it can store data the way it wants), and on top of that it generally makes for a default state of lock-in (if you can't access your photos, you can't go away).
It's worse for the users, but better for the app. The UX bullshit is just a way to justify it. Which is consistent with what the industry is all about: the end goal is to make money, not happy users.