I've been building a mobile app on Manus.im (recently acquired by Meta). For the past 5+ days, my backend won't publish.

Support timeline: - Days 1-2 (Jan 3-4): I submit detailed bug report with logs - Day 3: Support responds, clearly didn't understand the issue - Day 3: I re-explain, provide project access for testing - Days 4-7: Complete silence. No test results, no updates.

Meanwhile I've lost the same work 4 times due to sandbox resets and wasted thousands in credits.

This has happened on MULTIPLE support tickets. They respond once, I provide what they ask for, then they ghost.

Is this normal for Manus? Should I cut my losses and migrate? Anyone else experienced this?

Stack: Next.js + React Native (Expo) + tRPC + PostgreSQL

Considering migrating to: Vercel + Railway + Supabase + Expo EAS

Any advice appreciated.