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European Commission Trials Matrix to Replace Teams

https://www.euractiv.com/news/commission-trials-european-open-source-communications-software/
140•Arathorn•1h ago

Comments

butvacuum•1h ago
If they can't pass chat control- Simply adopt something full of holes but seems reasonable.
sunbum•1h ago
What?
robtherobber•1h ago
I think the intention was never to get their communication audited (potentially via poor security), but ours. You know, to protect the children and all that.
AndrewKemendo•1h ago
Help me here

Why can’t a company in the EU make a secure video/voice chat app?

There’s are EU companies that make teams alternatives:

https://euroalternative.eu/alternatives/microsoft-teams

Even if those don’t work SAP, Dassault, etc… make massively complex software and services across multiple verticals and could trivially ship a competitor

arielcostas•1h ago
Why reinvent the wheel when there are already open standards like Matrix or XMPP that can be adapted to your use case?
AndrewKemendo•1h ago
Matrix isn’t a 1:1 replacement for teams
NewJazz•1h ago
Explain
input_sh•1h ago
...thank god?
arielcostas•1h ago
Depends on what features of teams you use, since it kind-of became an "everything" app
steve1977•47m ago
Teams minus the bloat and bugs?
pyrale•1h ago
> Why can’t a company in the EU make a secure video/voice chat app?

What makes you think they can't?

Microsoft's corporate edge isn't merely the product, it's also an army of sales, entrenched corporate markets/clients, lock-in, etc.

You could have a better version of their product and still get eaten alive.

m4rtink•1h ago
And don't forget Copilot! ;-)
repelsteeltje•59m ago
In the Netherlands, a lot of government systems aren't procured from the Microsofts of this world. There are a lot of middle men (consultancy agencies) involved that over the years have helped build a strong ecosystem with lots of expertise around Microsoft and related suppliers.

So indeed, it's not like you can just replace a software product (or service) by some EU or open alternative. And there are huge vested interests.

kuerbel•23m ago
Same in Germany. I think in any European country.
saubeidl•1h ago
The french government recently did: https://github.com/suitenumerique/meet
blitzar•1h ago
Jitsi

Formerly - skype

Matrix

cardanome•57m ago
I mean German police is using Palantir.

There is nothing magic about Palantir, especially not about the subset of Palantir that the German police uses as we have stricter data privacy laws.

You might think that would be a strategic risk not worth taking especially with the US getting more hostile towards Europe but here we are.

Why? Honestly I don't have a good answer other than well the whole system is rotten, corruption, lobbyism, take your pick.

badc0ffee•55m ago
The idea of the likes of SAP spinning up a new product quickly and painlessly seems like a joke.
Arathorn•54m ago
Element’s topco may be UK based for now, but the vast majority of our business and footprint is in the EU - https://element.io/en/about. All but one of our mobile app team is in the EU for instance (and when we started, the UK was too :|)
iso1631•52m ago
Zoom came along with a securre video/voice chat, sure it's American, but it was by far the world leader

Microsoft then used its monopoly in office tools to push Teams to everyone

You can't compete with a trillion dollar company offering your product as a bundle your clients already pay for, even if your product is better. Even VC money runs out eventually

steve1977•43m ago
To be fair, Microsoft already had Skype (for Business) and NetMeeting before that. It's not like they were new to that market. NetMeeting existed for more than a decade before Zoom even came into existence.

Zoom had COVID-19 play in it's favor, that's about it.

Y-bar•4m ago
Zoom has long been the most unsecure video/voice application.

Remember how they installed an open web server on people's computers which could be accessed by anyone through the web?

https://infosecwriteups.com/zoom-zero-day-4-million-webcams-...

Apple had to step in and patch it for them:

https://techcrunch.com/2019/07/10/apple-silent-update-zoom-a...

Or when they sent your chat data to Facebook?

https://www.vice.com/en/article/zoom-ios-app-sends-data-to-f...

How it was discussed on HN: https://news.ycombinator.com/item?id=22703000

Or when Zoom was leaking private information?

https://www.vice.com/en/article/zoom-leaking-email-addresses...

Or do you remember how those geniuses rolled their own crypto?

https://citizenlab.ca/research/move-fast-roll-your-own-crypt...

Or maybe you remember that Zoom has the ability to listen in in real-time on meetings held on their platform?

https://www.bbc.com/news/world-us-canada-55372493

simianwords•1h ago
I don’t know how Teams even got the approval to be released. It must be so embarrassing to be Satya and be forced to use this shitty piece of software.

I can’t believe that software of this quality is used so widely. Market competitive forces are not able to do their thing unfortunately.

soperj•57m ago
I felt the same way when I was forced to use Word over Wordperfect, and Powerpoint over Harvard Graphics
librasteve•55m ago
errr market monopoly forces are doing their thing … the point is that only a govt can force eg an OS + APP anticompetitive monopoly provider to split up into multiple companies
kuerbel•25m ago
It's because of the licenses mostly. If you buy e.g. business standard or business premium or whatever you want to make the most of it. Hey, there is a free chat app included, and it integrates so well with the rest of m365!

(Also most people don't know that you can still use a KMS with/for office 2024. You don't need M365.)

neom•1h ago
I'm surprised Mattermost doesn't get more love generally, it's fully oss isn't it? https://github.com/mattermost/mattermost
trueismywork•1h ago
No. It's not fully OSS.
Arathorn•59m ago
it’s also not decentralised (unless you bridge it to Matrix), nor end-to-end-encrypted. or standards based.
ronsor•54m ago
To be fair, why would you care if your internal organization or company chat is decentralized?
pseudalopex•51m ago
The article said secure communication with other EU bodies was a use case.
Arathorn•7m ago
If you work with lots of other entities who want full control over their own comms (e.g. other governments, other departments, other EU entities like European Parliament and Council, the UN, NATO, etc) then decentralisation or federation is a big deal.

In the public sector it's basically a requirement: it's bananas if your country's critical infrastructure ends up dependent on some a product effectively controlled by another country (e.g. Teams) - and you obviously want to be able to communicate with other govt entities rather than being stuck in an island.

Then it's a natural extension to the private sector - although for now, it feels more folks are on the "nobody got sacked for using Teams" train.

pseudalopex•55m ago
Mattermost's license statements are confusing and contradictory.[1]

[1] https://news.ycombinator.com/item?id=46861331

cloud-oak•47m ago
I think Mattermost lost a lot of instance admins' trust when they recently decided to update the server to limit access to old messages without good reason. On self-hosted instances!

https://github.com/mattermost/mattermost/issues/34271

neom•32m ago
That's a shame, I interviewed there once, decided not to take it but it was one of the few places I could have seen myself working at, they seemed like decent folks trying to build something worthwhile.
layer8•43m ago
Anything “sovereign” should decouple the protocol from the client software IMO, which isn’t possible with Mattermost.
pm3003•22m ago
Well there's always Matterbridge. If you don't have complicated workflows to replicate (and even then) you can just replicate to XMPP, Nextcloud or whatever.
mhitza•1h ago
Can someone that uses Matrix compare it to Zulip? Which would have been my "obvious" choice.

Is it functionally comparable, discussion threads and all? Or is it much closer to something like Discord?

Arathorn•1h ago
Matrix is a decentralised encrypted chat protocol on which you could build something like Zulip, except decentralised and end-to-end encrypted.

Element is the actual app being trialled here, which feels more like Slack and/or Signal than Zulip. The point is that you get something you can selfhost while also interoperating with other deployments… while also encrypting the data end-to-end with Signal protocol.

tamimio•47m ago
Yeah I would love to see a new professional application based on Matrix, Element is buggy, other apps lacking too.
blitzar•44m ago
> Element is buggy

Someone should tell the CEO/CTO of Element

edoceo•22m ago
Arathorn is the CEO. I bet you knew that. At the time I write this your comment is grey. Maybe context was missing; or they think you're snark.
Arathorn•8m ago
Speaking as the CEO/CTO of Element... the classic Element apps on mobile were buggy, thanks to being a ~10 year old codebase with no shared code between platforms and effectively the 1st generation Matrix client. Which is why we replaced them over the last few years with Element X, with all the heavy lifting shared between iOS & Android via matrix-rust-sdk (effectively a 3rd gen Matrix SDK).

That said, 70% of our users haven't got the memo yet - we'll do a hard-upgrade when the remaining missing features in Element X (Spaces & Threads) are fully out of Labs.

Meanwhile, Element Web is lagging behind Element X - but we're now in the middle of an incremental in-place upgrade (not a big-bang rewrite, thank goodness) to use matrix-rust-sdk - see our talk from FOSDEM last Sunday for the details: https://fosdem.org/2026/schedule/event/DZJVTS-an-element-web...

pm3003•18m ago
Federation can feel like "just a feature" but the E2E encryption (also in group chats) is a reason for Matrix to exist and a big reason why it's so slow.
Macha•58m ago
Matrix has threads. So does discord, but discords UI around them basically renders them functionally useless.

Anyway, the first goal listed in this project was to move to European sovereign solutions so Zulip failed at the first hurdle.

Given the (lack of) speed of European bureaucracy, this is likely more a reaction to the US sanctioning the ICC than the more recent Greenland saber rattling, but you'll probably see more of this in the future.

pseudalopex•42m ago
> Anyway, the first goal listed in this project was to move to European sovereign solutions so Zulip failed at the first hurdle.

Element Creations Ltd and The Matrix.org Foundation CIC are UK companies.

Macha•6m ago
The UK is in Europe. Brexit didn't float the country out several hundred miles.
Arathorn•4m ago
Element Software SARL and Element Software GmbH however are not. In practice I believe it's Element Software GmbH providing the European Commission deployment of ESS. (Both are owned by the UK topco, but at the current rate we might flip one of them to be the topco instead).
andrewaylett•29m ago
They are different, and the biggest reason is (I suspect) that a Zulip workspace is self-contained while a Matrix server is able to federate with other Matrix servers.

Other European institutions are also adopting Matrix, so federation may turn out to be an important feature.

stock_toaster•1h ago
zulip seems to me like it would be a better solution to me (open source, self hostible, familiar paradigm, etc), but then again, I think _anything_ would be better than teams... so more power to them!
tcfhgj•53m ago
so Matrix doesn't have self hostable open source options?
Arathorn•52m ago
https://github.com/element-hq/ess-helm (aka ESS Community) is Element’s FOSS distro fwiw.
iknowstuff•36m ago
France’s government uses Matrix. Presumably a nice perk to be able to talk to them via federation
pm3003•27m ago
Germany (government and armed forces) and NATO also use it.
ValtteriL•57m ago
Dreambroker
yabones•47m ago
My team started using Matrix/Element after years of frustration with Teams and Slack. It's far from perfect, but using a simple application with no built-in ads, AI, bloat, crap, etc is wonderful.

I really hope the EU throws some serious money at them to get the bugs worked out, add some minor features, and clean up the UX enough that an "office normie" can onboard as easily as MS.

My dream is that Matrix can do for intra-org comms what Signal did for SMS.

Teever•41m ago
The key is the money.

I’ve used matrix for years, ran my own federated server for a while.

I’ve been critical of the user experience and issues with how it’s handled by the matrix team before but I acknowledge that by and large these problems can be fixed with money.

Big players need to put their big boy pants on and throw a couple coins from their farcically large coin purse and they can drive a stake through the wretched heart that is Teams.

troyvit•32m ago
And this is the part I hope Europe gets. They don't have nearly as much money to throw at Matrix as Microsoft can throw at Teams, but they do have massive resources, and I bet that since Matrix doesn't have many of the same shitty KPIs as Slack and Teams, those resources can go much further.
pmontra•17m ago
I guess that the European Commission pays a lot of money to Microsoft in licenses. They could pay a fraction of those money to Matrix.
jaredklewis•14m ago
I don’t know much about Matrix. Maybe in this case the key is money.

But having worked at various startups and enterprises, it is very common for lots of money and resources to thrown at projects and for little or no progress to be made.

Money might be a necessary condition but it’s definitely not a sufficient one. See Microsoft teams.

Again I know nothing about Matrix, but I found your comment about UX concerning. UX is a problem that is almost immune to money. An extremely clear vision almost always the bottleneck. Money usually just results in more “features” being shoved in.

toomuchtodo•11m ago
Sometimes good enough is good enough. Slack, Teams, Matrix, whatever, as long as you're meeting most daily driving requirements, everything else is maintenance and long tail quality of life improvement (imho).

What else are Teams users going to get out of Microsoft chasing an ever increasing enterprise valuation and stock price target with regards to their user experience? Email just works, make teams comms that just works and is mostly stable.

giovannibonetti•6m ago
I think the PowerSync [1] team is missing out on an opportunity to showcase their impressive data sync technology by building a minimalist Slack clone.

[1] https://www.powersync.com/

antirez•43m ago
It's incredible in the first place that companies want people use those kind of terrible and useless software, and that people accept using it.
Arathorn•28m ago
talking about Teams, right? O:-)
uyzstvqs•39m ago
This does not bode well. Matrix is honestly not good, as someone who has tried to use it. It's slow, janky, often unstable, and poorly standardized.

My suggestion: https://threema.com/en/products/work (hosted) or https://zulip.com/ (OSS self-hosted).

simfree•35m ago
It works faster & better than Signal Desktop.
jampekka•14m ago
That's not a high bar.
Ylpertnodi•5m ago
Genuinely surprised at this - I've never heard of signal desktop not being fast, or good. Works a1 for me.
Arathorn•32m ago
When did you try it? Both Matrix the protocol and implementations like Element X have improved immeasurably over the last year or so.
uyzstvqs•12m ago
It's been more than a year, and Element X does honestly look a lot better. But it's been mobile-only for years. And if I'm correct, the desktop/web clients still require you to use embedded Jitsi. And what about non-Element clients?

As a user, I just need stuff like this to be standard, and work for every participant regardless of what client they use.

bigstrat2003•32m ago
I've been running a Matrix homeserver for a couple of years now and I've never had any issues with it. Not saying Matrix is perfect, but it is not as bad as you are making it out to be either.
tcfhgj•19m ago
Threema: proprietary, outside EU

Zulip: lacks encryption, interoperability

837263292029•8m ago
Why would they need encryption? Does the european commision have anything to hide?

Chat control for thee but not for me?

uyzstvqs•6m ago
Threema is Swiss, which is a regional EFTA member. It's end-to-end encrypted and the clients are open-source.

Zulip has client-server encryption, which is fine if you control the server.

evanjrowley•37m ago
Related, the internall messenger for NATO also uses Matrix. https://news.ycombinator.com/item?id=41781762
heraldgeezer•15m ago
Teams takes like 4 min to boot on my work laptop.

When they launched the "new" one they proudly showed the improved boot time...

dreamteam1•11m ago
* open source

* don’t suck (too much)

* no planned rug pulls

* not infested by US or Chinese spyware

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