We often say “human in the loop.” In practice, that involvement is now invisible.
I believe that is a problem.
“Closed by a Human” is a disclosure standard: a public signal that a real person reviewed and approved a decision.
This is not an AI audit or a guarantee of quality. It’s a visibility commitment.
The premise is simple: automation without visibility erodes accountability, and accountability matters more as systems scale.
I’m curious how others here think about this: should human involvement be disclosed?