Received a legitimate 1-year voucher through a Tier-1 ISP partner. Account suspended mid-term, citing a ToS violation with no details given and explicitly no appeal process. Support response: "our decision is final and cannot be re-reviewed." Interesting detail: suspension cited Section 10.3 of their ToS, but the official German localization numbers the same termination clause as Section 11.3. Perplexity publishes both versions themselves. Curious if this is a pattern with promotional subscriptions.