That person was unlikely to be the line employee, but rather the management chain putting pressure on engineering to "10x" their productivity by using it, and enforcing it's use as a part of that plot.

That is a strange (dumb) framing. It does read business as usual when people either get overloaded or get the opportunity to be lazy with things they don’t want to do in the first place but have to in order to earn a wage.

PEBHAP Problem Exists Between Humans And Physics.

That problem is otherwise known as magical thinking, or in certain circles, Economics.