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How do telehealth platforms handle provider license verification at scale?

1•Nirvahana•2h ago
I’m researching how Telehealth platforms and credentialing software handle medical license verification across multiple states.

From what I can tell, verifying a provider typically involves:

Checking NPI (NPPES)

Screening against the OIG exclusion list

Verifying active status with individual state medical boards

NPPES and OIG data are relatively structured, but state board data appears fragmented. Some states provide bulk downloads, others expose search portals, and some have terms that restrict commercial aggregation.

In one conversation with a Telehealth founder, I heard the pattern was “start manual, outsource at scale.” Most of the solutions I’ve found seem to be service-heavy credentialing vendors rather than API-first infrastructure.

I’m trying to understand:

Is license verification generally treated as a solved problem via enterprise vendors?

Do teams build internal tooling for this?

Is there meaningful demand for an API layer, or is the market too small / too service-oriented?

If you’ve built or operated Telehealth or credentialing systems, I’d appreciate your perspective.

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