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ServiceNow boasts its AI bot is resolving 90% of its own help desk tickets

https://www.theregister.com/2026/02/26/servicenow_ai_bot_helpdesk_tickets/
1•Bender•1h ago

Comments

remslave•1h ago
Yeah, confuse people and get them frustrated they cannot talk to a human for help, so they give up and the ticket auto closes after a week!

Google and other big techs have been doing this forever with website self-help endless loops, no AI necessary.

It is a sad reality when you must be relatively famous online and then proceed to whine on social media to hopefully get in contact with someone who might be able to know someone who possibly can help.

Brain on "Not X but Y"

https://hollisrobbinsanecdotal.substack.com/p/metannoying
1•HR01•2m ago•0 comments

Exploring the Gleam FFI (2024)

https://www.jonashietala.se/blog/2024/01/11/exploring_the_gleam_ffi/
1•notagoodidea•2m ago•0 comments

Faster Than Light Travel, Free from Paradoxes

https://nirmalyakajuri.substack.com/p/faster-than-light-travel-free-from
1•virgildotcodes•3m ago•0 comments

Astronomers Wake Up to 800k Notifications from Observatory

https://gizmodo.com/astronomers-wake-up-to-800000-notifications-from-observatory-watching-the-nig...
1•wglb•3m ago•0 comments

Three-Hundred Nineteen Courses on Learning Development

https://ethang.dev/courses
1•eglove•5m ago•1 comments

Show HN: CleverMock – An AI voice interviewer that interrupts you

https://www.clevermock.com
2•devinda-dilshan•7m ago•2 comments

The woman who can see 100M colours (2022)

https://www.theguardian.com/society/2022/jan/30/im-really-just-high-on-life-and-beauty-the-woman-...
1•thunderbong•9m ago•0 comments

Mind-bending relativity illusion has never been seen–until now

https://www.scientificamerican.com/article/strange-special-relativity-effect-observed-for-the-fir...
1•revicon•10m ago•0 comments

FY2025 NDAA, Section 1638 Statement of Policy

https://agora.eto.tech/instrument/1740
1•apolloartemis•12m ago•0 comments

Show HN: Resume Rescue AI – Land your next tech role in half the time

https://project-800e5120.doanything.app
1•kairo_vexley•14m ago•0 comments

A Wizard's Quest

https://www.thedungeoncomic.com/p/a-wizards-quest
1•ewpierce•20m ago•0 comments

Show HN: A self-hosted OAuth 2.0 server for authenticating AI agents and machine

https://github.com/mandarwagh9/MachineAuth
1•mandarwagh•21m ago•0 comments

Google Workers Seek 'Red Lines' on Military A.I., Echoing Anthropic

https://www.nytimes.com/2026/02/26/technology/google-deepmind-letter-pentagon.html
11•mikece•22m ago•5 comments

Freefall Science Fiction Webcomic

http://freefall.purrsia.com/
1•ryan-ca•25m ago•0 comments

Burger King's AI will listen to orders and 'coach' workers on being 'hospitable'

https://www.nbcnews.com/business/consumer/burger-king-ai-chatbot-please-thank-you-rcna260848
1•ceejayoz•26m ago•1 comments

US regulator scrutinised over bank licence sought by Trump crypto venture

https://www.ft.com/content/d43bee0f-d187-4d3a-814a-0a160876fbc8
1•petethomas•28m ago•0 comments

The Decline of Confidence in Higher Education

https://expression.fire.org/p/the-decline-of-confidence-in-higher
2•barry-cotter•29m ago•1 comments

In the Spotlight

https://michaelheap.com/in-the-spotlight/
1•mooreds•31m ago•0 comments

Show HN: Eth.zig – Pure Zig Ethereum library, 19/26 benchmark wins vs. alloy.rs

https://github.com/StrobeLabs/eth.zig
1•kookamo•39m ago•1 comments

Why Europe Doesn't Have a Tesla

https://worksinprogress.co/issue/why-europe-doesnt-have-a-tesla/
3•MintyPyro•39m ago•0 comments

Kansas informs trans residents their drivers licenses become invalid on Thursday

https://www.kansascity.com/news/politics-government/article314844596.html
2•Jimmc414•43m ago•1 comments

More Americans Under 55 Are Dying of Heart Attacks

https://www.wsj.com/health/wellness/more-americans-under-55-are-dying-of-severe-heart-attacks-12d...
3•petethomas•45m ago•0 comments

Ask HN: How do you handle duplicate side effects when jobs, workflows retry?

2•shineDaPoker•46m ago•0 comments

Permissioned Data Diary 2: Buckets (ATProto)

https://dholms.leaflet.pub/3mfrsbcn2gk2a
1•verdverm•48m ago•1 comments

Ordain: Commission board for AI short films, paid over Bitcoin Lightning

https://ordain.art
1•anbealbocht•48m ago•1 comments

Denver mayor announces executive order banning ICE from city property

https://www.msn.com/en-us/news/us/denver-mayor-announces-executive-order-banning-ice-from-city-pr...
2•petethomas•49m ago•1 comments

Mathematics in the Library of Babel

https://www.daniellitt.com/blog/2026/2/20/mathematics-in-the-library-of-babel
1•gmays•51m ago•0 comments

Permissioned Data Diary 1: To Encrypt or Not to Encrypt

https://dholms.leaflet.pub/3meluqcwky22a
2•CharlesW•52m ago•0 comments

Show HN: Lar-JEPA – A Testbed for Orchestrating Predictive World Models

https://github.com/snath-ai/Lar-JEPA
1•axdithya•53m ago•0 comments

The authoritarian AI crisis has arrived

https://www.platformer.news/anthropic-pentagon-authoritarian-ai/
2•spenvo•54m ago•0 comments