We’re following up regarding an email you may have received on February 24, 2026 about a pricing increase to your 1Password subscription.
That message was sent in error. Your price will not change at your next renewal.
We know how important clarity is when it comes to billing, and we’re sorry for any confusion and concern our mistake may have caused.
If you have any questions, please reply to this email – we’re here to help.
Thank you, The 1Password Team
latexr•2h ago
That really needs a longer explanation. Reading the previous message, which even has a date, I don’t see how they can claim it was an error.
> we’re sorry for any confusion and concern our mistake may have caused.
Can’t even apologise properly. Just say “has caused”, “may have caused” is trying to weasel out.