Claude.ai "We are experiencing delivery issues with some email providers"
1•freely0085•1h ago
Am I the only one not able to access my Claude.ai account for the past few days because their email sending provider is no longer working for certain email domains?
Comments
dc396•1h ago
I signed up for a Pro account yesterday, now when I try to access it, I get shuffled off to the 'create a new account' page.
Trying to access a human in support to understand wtf has been going on, perhaps unsurprisingly, has been a study in infuriation. Their AI support bot has been as useless as most other AI support bots.
Sending email to their support email address triggers the same AI support bot. It suggested waiting 24 hours and trying to access my account again. And then closed the issue after 4 hours.
Probably not related to the email delivery issue (I keep getting the link via, it just redirects to the create new account page), but perhaps indicative of something seriously broken and a lack of interest in actual support (even for paying customers).
dc396•1h ago
Trying to access a human in support to understand wtf has been going on, perhaps unsurprisingly, has been a study in infuriation. Their AI support bot has been as useless as most other AI support bots.
Sending email to their support email address triggers the same AI support bot. It suggested waiting 24 hours and trying to access my account again. And then closed the issue after 4 hours.
Probably not related to the email delivery issue (I keep getting the link via, it just redirects to the create new account page), but perhaps indicative of something seriously broken and a lack of interest in actual support (even for paying customers).