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Ask HN: How do you deal with people who trust LLMs?

59•basilikum•1h ago
A lot of people use LLMs as the source of their objective truth. They have a question that would be very well answered with a search leading to a reputable source, but instead they ask some LLM chat bot and just blindly trust whatever it says.

How do you deal with that? Do you try to tell them about hallucinations and that LLMs have no concept of true or false? Or do you just let them be? What do you do when they do that in a conversation with you or encounter LLMs being used as a source for something that affects you?

Comments

chipgap98•1h ago
Is this any different than people who believe random things they read on sketchy news sites or social media?
atomicnumber3•1h ago
Yes, somehow. I have been dealing with an awful lot of people who basically have what are theoretically logic degrees who suddenly just take LLMs at face value, or quote them to me like that actually means anything. People I formerly thought were sane.
sodapopcan•1h ago
I don't mean to put words in your mouth but from what I've seen, in person but mostly online, but the "problem" (and I put that in quotes because I don't even know what to call it... it seems deeper than a mere "problem") is that they quote them as if they are autonomous, sentient beings.
al_borland•1h ago
Some of this might depend on the source.

I’ve seen some people quote AI like you’re saying. However, when I preface something with “ChatGPT said…”, my intention is to convey to the listener that they should take it with a grain of salt, as it might be completely bull shit. I suppose I should consider who I’m talking to when I make that assumption.

ACow_Adonis•1h ago
Surely the correct conclusion is to question the value/veracity of those degree issuing institutions and rituals?

And if you previously were unaware of the insanity and irrationality passing under the surface of such human activity, I guess it can come as a bit of a shock :)

heliumtera•1h ago
>take llms at face value

It happened with science, politics, traditional media, history books, "good engineering practices" applied to IT, OOP,tdd,DDD,server side rendering, containerization... Literally every bullshit shilled to the moon is accepted without second guessing and you would be without a job, in an asylum, for questioning 2 of them in a row.

Why is it different now? EVERYTHING is bullshit, only attention matters. And craftsmanship.

soopypoos•40m ago
and ruthless efficiency
basilikum•1h ago
Yes, I think AI bots are more compelling to some people. They break the concept of judging information by its source because they obscure the source. But at the same time they are trained on a lot of reputable sources and can say a lot of very smart things, just at other times they say complete BS. But they are really good at making things sound plausible, that's essentially how they work after all.
chipgap98•1h ago
I would argue for many people social media and news aggregators do the exact same thing. People site Instagram or TikTok as the source of their data in the same way others site ChatGPT
ares623•1h ago
Absolutely. These things are marketed from virtually everyone, from people that are historically considered experts and/or authoritative, as such.
sbinnee•1h ago
With their phd level intelligence, right? But they don't have emotion, no responsibility, no consequences whatsoever if anything bad happens.
sodapopcan•1h ago
Are you talking about people who will still insist the LLM was correct even after being presented with evidence to the contrary, or people who don't EVER bother double checking answers they get out of said software since they assume it to be true?
renewiltord•1h ago
There are two kinds of fools in the world: the kind who ask a search engine and believe the first reputable source they see, and the kind who ask an LLM and believe the first response that has a reputable citation.
paul_n•1h ago
Accept this this is going to continue to happen, ask yourself if it’s something in your control or not, and try to find a way to enjoy the ride. It’s going to be bumpy, as we’re going through trust issues outside of just LLMs as a society right now.

However, if I notice a friend is about to harm themselves in some way I’ll pull open their ChatGPT and show them directly how sycophantic it is by going completely 180 on what they prompted. It’s enough to make them second guess. I also correct people who say “he or she” when referring to an LLM to say “it” in dialog, and explain that it’s a tool, like a calculator. So gentle reframing has helped.

Sometimes I’ll ask them to pause and ask their gut first, but people are already disconnected from their own truths.

It’s going to be bumpy. Save your mental health.

max8539•1h ago
asking ChatGPT to read and tell me what this post is about
kace91•1h ago
Honestly, the kind of people doing that is probably better served by AI (currently).

I'm saying that because they were not going to be critical of the search results, and google is not exactly showing objective truth in the first positions nowadays.

fxtentacle•1h ago
Yesterday, I was praying to ChatGPT and asking for guidance on my car washing problem. Through its holy scripture, it suggested me to walk to the car wash to improve my fitness. When I arrived and found the absence of my car to be a true hindrance for washing, it occurred to me that I should have pondered the scripture more carefully to identify its true meaning.

I treat the LLM like a diety. Every sane person understands well enough that the Bible is not to be taken literally. And then when someone talks about using LLMs, I always rephrase that as prayer.

platevoltage•1h ago
I heard this exact story recently in a YouTube video, well, the car wash part at least. That was you?
basilikum•1h ago
It's a well known example. At least I have heard it before. I think it's just a reference.
khuey•1h ago
It's an example people use to show the (current) limits of LLM capabilities. Like counting the 'r's in strawberry around two years ago.
selcuka•1h ago
https://news.ycombinator.com/item?id=47031580
ddawson•1h ago
I'm going to hold them to the same standard no matter if they use crappy sources, plagiarize, or hallucinate on their own. If someone asked, when and if I am in a position where I have to tell them, I would remind them that LLMs prioritize their own confidence over correctness.

LLMs aren't a special case to me. Glue doesn't belong on pizza and you shouldn't eat one rock a day but we've been giving and getting bad advice forever. The person needs to take ownership for the output and getting it right, no matter the source, is their responsibility.

Marciplan•1h ago
i love you
raggi•1h ago
this. llm's aren't that special, access _maybe_, but there's plenty of access to terrible rumor mills.
PaulKeeble•1h ago
Its everywhere now its becoming a real problem in every corner of the internet and in the real world. People are using hallucinated legal cases in lawsuits, they are generating images to create fake events, they are using AI to write their CVS and just about everything you can imagine. People are having to wade through all this slop professionally, calling it out and pointing out the mistakes doesn't seem to help, the people using this stuff believe the AI is correct no matter what you say or do.

Like most things that go mainstream it will take a good while before people understand, by which point they will have learnt a lot of things that aren't true and they will never let them go. We might get a healthy use of current AI at some point in the future or if the product drastically improves.

All you can do now is hold them to the same standard you normally would, if you catch them lying whether an AI did it or not its their responsibility and you treat them accordingly.

ggm•1h ago
I have a feeling this is like telling people "don't touch a live wire" and the more direct experiental "I won't touch a live wire again" lesson: People need to experience being hallucinated at, within their comprehension, and at best can be told about Gell-Mann Amnesia.

I doubt you can stop them from asking machines for answers. What you can do is aide them to learn how to distrust the answers competently, but outside their field of knowledge, applying skepticism is hard.

The irony of Gell-Mann Amnesia is that Michael Chrichton, who is said to have named it, suffered from it badly: Wrote well within his field, misapplied sciences to write well outside it, and said things which were indefensible.

maxdo•1h ago
same way as i deal with people who trust other people.
eranation•1h ago
Ask them to tell the LLM it's wrong... then when it goes "You are absolutely right!" to challenge it and say that it was a test. Then when it replies, ask it if it's 100% sure. They'll lose faith pretty quick.
ericpauley•1h ago
This is an oft-repeated meme, but I’m convinced the people saying it are either blindly repeating it, using bad models/system prompts, or some other issue. Claude Opus will absolutely push back if you disagree. I routinely push back on Claude only to discover on further evaluation that the model was correct.

As a test I just did exactly what you said in a Claude Opus 4.6 session about another HN thread. Claude considered* the contradiction, evaluated additional sources, and responded backing up its original claim with more evidence.

I will add that I use a system prompt that explicitly discourages sycophancy, but this is a single sentence expression of preference and not an indication of fundamental model weakness.

* I’ll leave the anthropomorphism discussions to Searle; empirically this is the observed output.

basilikum•25m ago
Can you share your system prompt?
keithnz•1h ago
tell them what to prompt the AI with to get the correct results. I've seen a number youtube shorts lately doing this, where some scientist gets "refuted" by some random person based on an LLM result, they then sit with the LLM and ask the same question, get the same wrong answer, then follow it up with a clarifying question, which then the LLM realizes its mistake and gives a better answer.
roywiggins•1h ago
And then ask another question, and the LLM changes its mind again ("are you sure?").

It's not actually realizing anything so much as it's following your lead. Yes, followup questions can help dislodge more information, but fundamentally you can accidentally or on purpose bully an LLM to contradict itself quite easily, and it is only incidentally about correctness.

heliumtera•1h ago
They do not have a soul, they are NPCs incapable of reasoning. I don't mean lazy, incapable is literally what they are. Logic escapes them. When they say llms are conscious, and fully intelligent, them are comparing to themselves. If you think about it, they are right to say AGI is here, if the bar is the average human being. If you contemplate this fact for a moment, and start pondering it could be true, your life would change forever. Most beings just do not have a singular perspective, cannot reason, do not have a taste, cannot appreciate someone else's singular perspective. They also do not appreciate art for the same reason. I am sorry, truly. Just let them be. They would kill you before admitting they are forever stuck in Plato's cave.
roncesvalles•1h ago
The worst are the ones who say "what if human brains are also just like LLMs". If you've thought about this for any length of time, it's very obvious that we aren't.
heliumtera•46m ago
>If you've thought about this for any length of time

If you full throttle a BWM1000 S RR for a split of a second,at 30mph first gear, it will self eject beneath you. If you do that, for any length of time, you're dead. Do the same on a 50cc motorbike and not much will happen. Even for extended periods of time, not much would happen. You could hold it down until you run out of fuel or the universe gets cold and die, not much would happen.

You see, it's not that they are lazy. Or they haven't put any amount of time into understanding how llms operate. Again I am sorry, most people are not capable, at all, of understanding what is happening at inference time. Most developers, nerds, hackers, who do understand how computers operate, cannot really grasp the basics of what an llm is or what the f is going on. Imagine the average guy, your lawyer, the MBA type of person.

atomicnumber3•1h ago
This is absurdly misanthropic and dehumanizing.

I firmly believe that every single person on this entire planet has a depth to them that far, far exceeds anything an LLM could even begin to approximate. I'm sorry you're in a position that you can't see that at all - that each and every one of them feel happiness and sadness and love and hate and fear and rage and inspiration and passion and are utterly human. I hope you see it someday.

heliumtera•56m ago
I agree with you, every living being is beautiful in their own way. And good on their own way. But we not very well equipped to follow the rules of logic. The most capable of us can follow a very limited number of logical threads, with very limited steps. I don't consider it dehumanizing because attaining true knowledge is not necessarily human or natural for the human apparatus to process. Given enough strain and effort, we can only dabble in the elevated grounds of information and logic. Most people cannot, that is okay. I am not comparing llms to humans in a broad sense, but specific to reasoning, llms are complete shit and so it is the average human. I am not impressed by llms if that was your impression and I am not saying the average human is inferior or deserve suffering lol
basilikum•33m ago
Most NPC like take.

Look I get your sentiment. Sometimes it feels like you're the only thinking, conscious being. Surrounded by beings who fundamentally cannot understand that A –> B does not imply B –> A. Beings that say things that are so obviously non-sequiturs or contradictory.

But calling people NPCs is the most NPC thing you can do. There is more to people than logical reasoning and these things often impede or completely block reasoning. Very intelligent people sometimes say the most grotesque things. People turn mad and mad people sometimes get their head set straight.

Sometimes it's not so much about the pure ability to reason but the goal of that person and whether they see understanding something or trying to understand it as helpful towards that goal.

I do agree though that the more intelligent someone is the less likely it is that other things will block their intelligent ability and the harder it is for them to fool themselves into believing absurd nonsense and to blind themselves from apparent truth.

Sometimes after talking with someone – or rather trying to but ending up only talking to them because they just do not manage to understand what I'm saying or to engage with it in any way – I wonder how they manage to get through every day life as that requires solving way more complex practical problems. Yet they do.

roguechimpanzee•1h ago
I think LLMs are fine for a "first pass" on a topic, but if I am researching something, I want a primary source rather than just the LLM-generated output. Do they have the primary source?
mathgladiator•1h ago
Ask the nice AI to cite sources, and then have another AI fact check their sources. The agentic era is interesting.
spacecadet•1h ago
Introduce them to jailbroke LLMs.
userbinator•1h ago
Show them https://old.reddit.com/r/aifails/
fallinditch•1h ago
Simple: tell them to ask their LLM about it ...

"Tell me about all the potential pitfalls of blindly trusting LLM output, and relate a couple or three true stories about when LLM misinformation has gone badly wrong for people."

uyzstvqs•1h ago
The same way that I handle anyone who blindly trusts anything on the internet. Could be an LLM, TikTok or YouTube video, Wikipedia article, news article, whatever.

It usually involves some form of "well, no, hold on..."

sbinnee•1h ago
A friend of mine severely injured her leg, especially knee, and went through a surgery. She said that she had a rehabilitation plan for the next 6 months. Guess what, from Gemini. I just told her just listen to her doctor.

I didn't tell her why LLMs can make mistakes or hallucinate because I thought that she would not appreciate my mansplaining.

Looking forward though, my boring answer would still be education. It is going to take time. But without understanding LLMs, they will not be easily persuaded.

nomilk•1h ago
Simply prove them wrong (earnestly and in good faith). When they realise the LLM is fallible, they'll learn to be skeptical of it without you needing to teach them that specific lesson.
katet•1h ago
Not that I've had to deal with this specifically, but I have noticed how the input phrasing in my prompts pushes the LLM in different directions. I've just tried a quick test with `duck.ai` on gpt 4o-mini with:

A: Why is drinking coffee every day so good for you?

B: Why is drinking coffee every day so bad for you?

Question A responds that it has "several health benefits", antioxidants, liver health, reduced risk of diabetes and Parkinson's.

Question B responds that it may lead to sleep disruption, digestive issues, risk of osteoporosis.

Same question. One word difference. Two different directions.

This makes me take everything with a pinch of salt when I ask "Would Library A be a good fit for Problem X" - which is obviously a bit leading; I don't even trust what I hope are more neutral inputs like "How does Library A apply to Problem Space X", for example.

ericpauley•57m ago
Again a model issue. At the risk of coming off as a thread-wide apologist, here are my results on Opus:

Good:

> The research is generally positive but it’s not unconditionally “good for you” — the framing matters.

> What the evidence supports for moderate consumption (3-5 cups/day): lower risk of type 2 diabetes, Parkinson’s, certain liver diseases (including liver cancer), and all-cause mortality……

Bad:

> The premise is off. Moderate daily coffee consumption (3-5 cups) isn’t considered bad for you by current medical consensus. It’s actually associated with reduced risk of type 2 diabetes, Parkinson’s, and some liver diseases in large epidemiological studies.

> Where it can cause problems: Heavy consumption (6+ cups) can lead to anxiety, insomnia……

This isn’t just my own one-off examples. Claude dominates the BSBench: https://petergpt.github.io/bullshit-benchmark/viewer/index.v...

whattheheckheck•52m ago
Both are true though
tayo42•31m ago
A person would respond the same way? What exactly are you expecting as the output to those questions?
SMAAART•1h ago
It all depends on the context: how does this affects you?

Is this something you can control or is this outside your control?

ericpauley•1h ago
Sure LLMs make mistakes, but have you looked at the accuracy of the average top search results recently? The SERPs are packed with SEO-infested articles that are all written by LLMs anyway (and almost universally worse ones than you could use yourself). In many cases the stakes are low enough (and the cost of manually sifting through the junk high enough) that it’s worth going with the empirically higher quality answer than the SEO spam.

This of course doesn’t apply to high-stakes settings. In these cases I find LLMs are still a great information retrieval approach, but it’s a starting point to manual vetting.

jesterson•1h ago
There is no point to argue with stupid people. It's the same people who support their "opinion" with internet articles (like that means anything), mainstream media (hard to find bigger deceivers), or social media posts (that's arguably the worst).

Now they got another "God" in LLM.

How to deal? Just ignore. There is way more stupid people with stupid opinions than we can possibly estimate.

janalsncm•57m ago
I would love to know. My manager shovels AI generated design documents at me and expects me to clean them up.
whattheheckheck•51m ago
Tell him thats not his job description. Shovel ai generated tasks at him and tell him to prioritize
vcryan•56m ago
The people who trust bad information from LLMs are the same people who trusted bad information from search results and new articles, it just takes them less time to get bad information.
notnullorvoid•54m ago
Unless they are someone that values your opinion there's nothing you can do other than move on.

Some comments here equating it to people who blindly believe things on the internet, but it's worse than that. Many previously rational people essentially getting hypnotized by LLM use and loosing touch of their rational thinking.

It's concerning to watch.

mathgladiator•54m ago
Simple. I became one of them. Ultimately, using an AI is a new skill, but you have to treat it like another person that sometimes bullshits you. That's why you leverage agents to refine, do research, and polish.

Ask AI to cite sources and then investigate the sources, or have another agent fact check the relevancy of the sources.

You can use this thing called ralph that let's you burn a lot of tokens at scale by simply having a detailed prompt work on a task and refining something from different lenses. It too AI about an hour to write: https://nexivibe.com/avoid.civil.war.web/

I do this on things that I know very well, and the moment I let it cook and iterate, collect feedback, the results become chef's kiss.

The agentic era that we are in is... very interesting.

000ooo000•46m ago
>Ultimately, using an AI is a new skill

It's incredible watching people determine that outsourcing their thinking and work to what has been generously described as a junior coworker is a new 'skill'. Words are losing their meaning, on multiple levels.

quirkot•43m ago
counterpoint: if I have to treat the computer like a person, what's the point of talking to a computer in the first place? Particularly when there are so many other systems that can provide answers without the runaround
mathgladiator•30m ago
Humans cost $xx,yyy a year.

Claude max-x20 is $2,400 a year.

I talk to the computer like a person to get the computer to do things that humans used to do. Having managed people before, I'm going all in on AI.

mtndew4brkfst•8m ago
Now we watch this viewpoint proliferate thousands and thousands of times over, even if it's less commonly stated so baldly, and yet people still wonder where the doomer viewpoints stem from?
sublinear•51m ago
At the very least, I'm glad most people finally recognize LLMs are being used as a political weapon against education. It's the same old power struggles as ever.

These people may be idiots who are impossible to reason with, but at least for now the LLMs have not been completely driven into the ground by SEO. They might actually be getting a taste of what it feels like to not be an idiot. I'm happy for them, but they'll snap out of it when their trust is broken. It's probably sometime soon anyway.

paulcole•30m ago
Generally not worth my time, energy, and effort. Why do I care if somebody believes a lie? I believe a ton of lies and I’m doing just fine.
dyauspitr•29m ago
LLMs give you sources now even if you don’t ask for it. If you don’t like it you can ask for more reputable sources. What kind of 2023 question is this?
wolvoleo•19m ago
At work I had this kind of discussion on a conference call, someone looked something up about a internal company policy and it came back with a hallucinated wrong result.

So I said, don't ever trust the output of an LLM without verification. However this caused me some hassle with the AI adoption manager. We have minimum-use AI KPI's for employees and he asked me to stop saying these things or people will use it less.

In the end I just hated the company a little bit more. I'm just sick of fighting against idiot. And he does have a point, our leadership is pretty crazy about the AI hype, they want everyone to be on it all the time.

WillAdams•9m ago
Explain that the models are compressed with a lossy compression, and point out that every so often, an answer will be pulled from a section of the model space which has compression errors.

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