I’ve subscribed to Max Plan, but I find myself in this situation way too often. How can I file a complaint and get compensation? Or should I just accept it as if it were a natural disaster?
Comments
matheusmoreira•1h ago
It's down for me too. Frustrating. Is it even possible to get any compensation?
haebom•1h ago
The truth is, we know they’ll never make it up to us...
matheusmoreira•55m ago
It's back but my usage just shot up from like 65% to 100%. Wow. Is this normal? I'm going to miss the double usage off peak hours period.
haebom•44m ago
That's not normal. But... it's been happening over and over again lately.
timpera•1h ago
Anthropic really needs to focus on reliability. The high quality of their models unfortunately cannot make up for the unreliability. Like an inconsistent friend or employee, you eventually stop checking to see if they're available and just default to options that are.
haebom•51m ago
We need to at least ensure stability for some users and either accept additional Max Plan customers or something. I think that’s what the waiting list feature was for. It’s really disappointing.
m_w_•57m ago
We should at least get a free 10-pull for this interruption.
haebom•53m ago
That’s an interesting idea. Let’s have them use Opus 4.6 or later versions, or even more advanced AI, just like loot boxes or gacha mechanics. (Laughs)
matheusmoreira•1h ago
haebom•1h ago
matheusmoreira•55m ago
haebom•44m ago