Developers using your product shouldn't have to hunt through docs, give up, and manually file a ticket.
DevResolve is a chat widget you embed on your docs site or portal it answers questions from your documentation and if it can't, it automatically opens a support ticket in whatever system you use (Jira, Zendesk, Linear, GitHub Issues) with the full conversation attached. The developer never leaves the page. Your support team gets fully contextualized tickets instead of "it doesn't work."
What's not done yet: auto re-crawl when docs update (you trigger it manually for now). Complex private Confluence permissions still need work.
Looking for 10-15 dev-tools/technical SaaS companies to pilot ideally you have a developer facing product with real documentation and a support team handling repetitive technical questions.
What's the most common ticket your support team gets that's already answered somewhere in your docs?
EthanWayne•1h ago
DevResolve is a chat widget you embed on your docs site or portal it answers questions from your documentation and if it can't, it automatically opens a support ticket in whatever system you use (Jira, Zendesk, Linear, GitHub Issues) with the full conversation attached. The developer never leaves the page. Your support team gets fully contextualized tickets instead of "it doesn't work."
Live demo at https://devresolve.ai (widget in the corner, pointed at our own docs).
What's not done yet: auto re-crawl when docs update (you trigger it manually for now). Complex private Confluence permissions still need work.
Looking for 10-15 dev-tools/technical SaaS companies to pilot ideally you have a developer facing product with real documentation and a support team handling repetitive technical questions.
What's the most common ticket your support team gets that's already answered somewhere in your docs?