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Maryland becomes first state to ban surveillance pricing in grocery stores

https://www.theguardian.com/technology/2026/apr/29/maryland-grocery-stores-ban-surveillance-pricing
48•01-_-•1h ago

Comments

someguydave•31m ago
dirtbag egalitarianism wins again
dfxm12•29m ago
Just going to Aldi and shopping for yourself insulates you from this nonsense, no?

ETA: Aldi representing a store without a loyalty program

craftkiller•19m ago
Not necessarily. The easy way to implement this in-person would be to give customer-specific coupons. You could get an email that says "use your loyalty card at checkout and get $2 off eggs". Then you just give everyone a different discount and only the privacy-minded folks end up paying the (inflated) sticker price.

A significantly more complex hypothetical that I don't think anyone is doing yet: With digital price tags and customer tracking you could show different prices to different customers in-person. For example, when Alice goes to the eggs it could say $2 and when Bob goes to the eggs it could say $4. Then you just need to track the customer to the register to make sure you give them the price that was displayed. I believe the amazon "go" stores were doing the whole customer tracking thing so we already have the necessary tech demonstrated in real stores.

bobro•12m ago
i really doubt the downsides of adding that layer of complexity can compete with the upsides of surveillance pricing.
fred_is_fred•9m ago
"The easy way to implement this in-person would be to give customer-specific coupons. You could get an email that says "use your loyalty card at checkout and get $2 off eggs"."

This already happens. We've been getting personalized coupons from our local store for 15+ years now.

dfxm12•8m ago
FYI, I specifically mentioned Aldi because they don't have loyalty cards. I understand that might not have been clear to everyone, so I'll edit my comment to make it clear.
fluxquanta•5m ago
>Then you just give everyone a different discount and only the privacy-minded folks end up paying the (inflated) sticker price.

This is already happening at Lidl. I was standing in line one day and the lady in front of me asked if I had the app, because there was something like a $5 off $50 purchase coupon in there I could use. I did have the app and checked, but my coupon instead was for $15 off $150.

Thinking a little more deeply about it, every time I go there I tend to spend an average of around $125. My hypothesis is that they have that data and know a customer's average spend, so they tailor the coupon's dollar amounts to the customer to entice them to spend slightly more than they usually do.

tokyobreakfast•28m ago
Forget high taxes and crime. Maryland is tackling the issues important to them: predatory pricing on Utz Crab Chips.
u_fucking_dork•21m ago
Typical HN webdevery, doesn’t understand that more than one thing can be done a time.
uejfiweun•17m ago
Dude, this "surveillance pricing" is fucking bullshit. Good on them.
tokyobreakfast•12m ago
Hope you renewed your Prime membership because they're the worst offender.
xnx•11m ago
Pricing will become increasingly adversarial. The Internet did too much to expose price differences to customers, so sellers are responding. Customers will need aggressive agents to price-shop on their behalf. Take hotel booking as one of the current nightmares of price visibility. Total price often isn't exposed until you show up at the hotel.
tt24•9m ago
This is so embarrassing. I can’t imagine being concerned about something so inconsequential. Just go to another grocery store.

Banning a pricing model should be unconstitutional

bediger4000•7m ago
One thing about "surveillance pricing" I've not seen addressed is that it destroys the usual model of demand curve. A given buyer may be judged to have the resources to pay a particular (high) price for a good, but other factors may be relevant: that buyer might need to save on good A in order to buy more of good B. The "surveillance pricer" would demand a higher price for good A because it has no information about need for good B by the buyer.

That's a simplistic example, but we've been lectured about consumer choices, invisible hands of marketplaces, demand curves and marginal value for so long I'm genuinely shocked that ill-defined "predatory pricing" is the issue we see in the news.

nzach•6m ago
> While the law bans setting higher prices through surveillance pricing, it doesn’t address reducing prices. If a company raises its prices for everyone, and then offers individualized discounts, “suddenly you’ve arrived at the same outcome,” McBrien says.

While I agree with the intent of this law, I don't think it will be effective. If you have a system capable of jacking prices up you can just multiply this calculated delta by -1 transform that into a discount.

To effectively prevent this practice you probably need to ban any kind of personal discount. I don't think we will ever see such law, nor do I think this would be a good idea.

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