Claude Pro expired and my $40 in prepaid Extra Usage credits vanished
4•Aldipower•2h ago
My Claude Pro subscription lapsed and the prepaid Extra Usage balance was gone with it! Anthropic's docs tie Extra Usage to an active Pro plan but don't spell out what happens to unused credits on cancellation or expiry. No warning or payout option I would have noticed. And there is no refund flow surfaced in the UI too.
Comments
Reddog73•1h ago
Try creating a new chat every so often.
dickeeT•55m ago
try contacting the cs, maybe they got explanation / solution for this
Reddog73•1h ago