This triggers me hard.

> One source of toxic behavior is entitled users.

It's hard to explain to people how insane things can get when you give away your work and time for free, in the hope that it will benefit people. Some things I've experienced:

  - People yelling at me in DM's when I didn't edit a podcast for community meetups in time
  - Alcoholics joining in on FOSS meetups because they wanted attention
  - People in the community getting spammed with crypto scams impersonating me that I had to answer to
  - My work being whitelabeled and sold to investors to raise money to the extent people accuse me of stealing from others
  - Smear campaigns making their way to my employer when I decided not to work on a particular open source project anymore
  - I gave away hardware to community members; the reward was tech support requests
  - Suicidal community members using me as a therapist (they claim I "saved their life"), followed by taking private (non FOSS) source code and giving it to to my competitors to advance their own tech careers

This is just scratching the surface of the things I've had to deal with in my open source work. I've learned to draw much stricter boundaries.

If you are going to get into open source communities you should go in with a plan for how you're going to deal with these kinds of things when they happen to you.

XZ Utils was a big example of this, the poor maintainer had to put up with toxic users and it led to supply chain compromise after a while.