I feel for them -- with AI coders submitting 25 PRs within an hour of an issue being filed, GitHub bears the brunt of that along with the maintainers. That's a lot of work that gets done with each PR.

But they need to make some changes quickly.

Instead it's nice to think about how you can express the state of a complete system as a single number. It might be you divide active user sessions by database-connections, and then scale by memory capacity.

But as a single digit you can then get used to normal ranges, and have it always visible somewhere obvious. A single number won't show details, but when it changes you can go look at the specific metrics. It's a cute shorthand, and it can work well as a basic "are we normal" check.

there is a subset of the site that pretty much everyone uses — git, issues, pull requests, actions — and if any part of that is broken then the site is broken and the status page should indicate how often this happens

So?

If Microsoft can't scale, who can?

If it can't provide the service, it should stop selling until it can.

This is like the AOL dialup busy signal fiasco of the mid-90's all over again. Except this time, instead of getting mad, people are making excuses for the poor, beleaguered trillion-dollar company.

One could hope that we'd use these newfound agentic coding powers to actually realize value, improve quality, etc. Instead I see enshittification and stagnation. What are we even doing with all these tokens?

A volume increase that is a single order of magnitude (which 14x is) should not result in this level of failures.

When I compare what Github does and the volumes vs social media companies, payment companies, video platforms, etc, it just doesn't make sense that it is just a volume problem.

It looks a lot more like a platform that already has baseline issues that are compounded by increased volume.

But, you are right in the sense that, Github has failed to accept its part of the deal which is actually to just be a usable place. People HAVE previously tolerated so much AI slop and slowness in github's UI just because of its reliability but this downtime is like the Github's achilles heel.

At some point, I recommend people to accept this and move to more healthier alternatives, there is also an momentum. For example, the only reason I joined github was that I wanted to join codeberg but so many of projects used github and involved sign in with github that I finally gave in into github and I had thought that codeberg is so good but nobody is gonna come here because of the network effects but the tide is turning and I hope more people look into codeberg and healthier alternatives.

Of course. GitHub has been an enormous gift to the open source community. Arguably more than Git itself. They deserve a lot of good will.

It’s not like they don’t know that people like us are counting on them: they recognize that their service is the “dial tone” for much of the world’s software development capability. They are keenly aware of the impact.

What happened to #hugops? Does it go out the window because those people happen to work for a company you don’t like?

More than a bit strange. This is an HNism that I'll never get. Why would you go to the comment section anywhere to passionately try to defend the honor of a trillion dollar company, unless 1. you're being paid to astroturf or 2. you own that company's stock? Satya Nadella isn't going to read a post here and say, "Gosh, how nice of that commenter! I'm going to send him some Microsoft stock as a show of appreciation for him defending us online!" I don't think I'll ever understand company-fanboys.