- AI is a component of a larger product sold
- The product improves the metrics that customers care about, typically autonomously
- The customer is paying for the outcome, regardless of whether or not the product had AI in it
'Copilot' style AI features are much harder to measure ROI on, because they are typically further away from the base metrics that make it easy to measure ROI, and are typically used for specific tasks in a long web of other tasks within a professional job
cmiles8•15m ago
6 months ago it was use AI all the time go! Now companies are putting use limitations in place, strict budget controls, and the wagons are circling around various “AI labs” trams that cost a ton and have shown little to no ROI.
It was all fun and games until the bill arrived. Now it seems there’s a mad rush for AI companies to IPO before the music truly stops.
Insanity•10m ago
It's no surprise that when ROI remains elusive (it's hard to measure for any knowledge work) and costs are skyrocketing that the C-suite wants to slam the brakes.
alain94040•4m ago
procgen•7m ago
cmiles8•4m ago
Theres an extremely ugly financial picture developing that whose with full blown AI psychosis appear unable, or simply are unwilling, to see.